Boston-Based Assistant Director, Student Aid Ops

Berklee; Boston (MA); On-site; USD 49,000 - 66,000; Full time

Benefits offered by this job

Health and dental coverage

403(b) retirement match

Tuition assistance

Paid winter break

Generous PTO

Job summary

Berklee College of Music seeks an Assistant Director, Student Aid Operations in Boston to oversee federal and private student aid, loans, and institutional aid with precision and regulatory compliance. You will guide students and families, ensure accurate records, and work with campus partners to align aid operations with deadlines.

The role requires a Bachelor's degree and 1–3 years in financial aid; PowerFAIDS familiarity is a plus.

Qualifications

• Bachelor's degree required; 1–3 years of financial aid experience in a fast-paced higher education environment preferred.
• Solid understanding of federal and state financial aid programs, regulations, and need analysis; familiarity with PowerFAIDS strongly preferred.

Responsibilities

• Process federal and private loans and institutional aid to ensure funds are available before term billing deadlines.
• Review loan applications, contact students/parents for missing requirements, coordinate with Awarding to stay within federal limits.
• Perform fund reconciliation and COD reporting while upholding policies and compliance.

Skills

Regulatory & system knowledge

Analytical skills

Organizational skills

Communication

Inclusivity

Education

Bachelor's degree

Tools

PowerFAIDS

Job description

Berklee College of Music seeks an Assistant Director, Student Aid Operations in Boston to oversee federal and private student aid, loans, and institutional aid with precision and regulatory compliance. You will guide students and families, ensure accurate records, and work with campus partners to align aid operations with deadlines.

The role requires a Bachelor's degree and 1–3 years in financial aid; PowerFAIDS familiarity is a plus.