Bookstore Associate

The Southern Baptist Theological Seminary; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

The Southern Baptist Theological Seminary is seeking a part-time Retail Associate to provide exceptional customer service, assist customers with purchases, and maintain organized inventory on the sales floor.

You will greet guests, shelf and display merchandise, process transactions, and work with faculty, staff, students, alumni, and guests daily. A high school diploma and retail experience are preferred; standard hours occur during winter break with potential for additional shifts.

Qualifications

• High school diploma required.
• Retail experience preferred.
• Must be able to work part-time during winter break.

Responsibilities

• Greet customers and assist with purchases, with knowledge of products and inventory.
• Shelve and organize store displays to maintain an appealing sales floor.
• Process sales transactions and balance cash drawers.
• Work with Seminary constituents daily, professionally and accommodatingly.
• Provide exemplary customer service and anticipate guest needs.
• Collaborate with Hospitality Services to support a culture of service.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Cash handling

Merchandise knowledge

Team collaboration

Education

High school diploma

Job description

HOURS:

Must be able to work part time during the majority of winter break with potential for more hours as desired.

JOB SUMMARY:

The purpose of this position is to provide exceptional customer service, to sell products and answer questions regarding inventory, and to neatly display and accurately stock inventory.

ESSENTIAL JOB FUNCTIONS:

The employee in this position will have the following essential job functions:

• Greet customers with a smile, answer questions, and assist with the purchase of merchandise or services and have knowledge of products and inventory
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor
• Assist with processing sales transactions involving cash, credit, or financial aid payments; including balancing cash drawers
• Work with constituents of the Seminary including faculty, staff, students, alumni and guests on a daily basis. Must be professional and accommodating within the established guidelines. This will require self-confidence, respect and knowledge while working with customers on the telephone and in person
• Exemplary customer service is imperative. Must be intuitive to anticipate the needs of guests, possess a desire for continued growth in the area, and maintain an attitude of service
• Must be able to work as a team within the office and throughout Hospitality Services for the common goal of developing and nurturing a culture of excellence in service

Performs other duties as may be assigned by supervisor.

EDUCATION:

The person in this position should have a high school diploma.

EXPERIENCE:

The person in this position should have retail experience.

SUPERVISION:

The person in this position will supervise no one.

The person in this position will report to the Director of Retail.

WORK ENVIRONMENT:

The person in this position will work in a fast-paced store setting, intermittently sitting, standing or stooping. Typically standing or walking.

EQUIPMENT:

The person in this position will use the following equipment: register, label maker, and receiving computer.