Bookstore Associate

Ummah Jobs; Bolingbrook (IL); Hybride; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Paid time off

Employee discount

Résumé du poste

The Furqaan Bookstore, a division of the Al-Furqaan Foundation, seeks a full-time Bookstore Associate to work on-site in Bolingbrook, IL. You will deliver friendly customer service, help customers find books, and manage sales at the POS with accuracy.

Responsibilities include stocking shelves, organizing displays, handling payments, and coordinating shipments. Flexible hours include evenings, weekends, and holidays; basic computer skills are required.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Passion for books and literature with knowledge of popular authors, genres and titles.
• Legal authorization to work in the USA.
• Arabic or Urdu language ability preferred.

Responsabilités

• Greet customers warmly and assist in finding books based on interests.
• Provide recommendations and guidance on availability and pricing.
• Process purchases accurately at the POS and handle payments.
• Receive, shelve stock and maintain attractive displays.
• Track shipments, coordinate with logistics partners for shipments and maintain records.
• Open/close procedures and keep the store clean and safe.

Connaissances

Customer service

Retail experience

Communication skills

Attention to detail

Multitasking

Arabic/Urdu language ability

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

# Bookstore AssociateAl-Furqaan Foundation (Furqaan Bookstore)full-timeBolingbrook, IL (Chicago area), USAUS$16 – US$17Share:## Job DescriptionFull-time bookstore associate for Furqaan Bookstore, the retail division of Al-Furqaan Foundation, an Islamic dawah non-profit dedicated to sharing Quranic teachings and serving the American Muslim community.\\*\\*Role Overview:\\*\\*The associate provides comprehensive customer service across all bookstore operations, working on-site in Bolingbrook, Illinois. This is a permanent, full-time role with flexibility required for evenings, weekends and holidays.\\*\\*Key Responsibilities:\\*\\*\\*Customer Service:\\** Greet customers warmly and assist in finding books based on interests and preferences* Provide knowledgeable recommendations and guidance on availability and pricing* Respond to inquiries via phone, email, online channels and in-store, resolving issues promptly\\*Sales & Transactions:\\** Process purchases accurately and efficiently using the point-of-sale (POS) system* Handle cash, card and other payment methods according to cash-handling procedures* Promote special offers, discounts and seasonal campaigns\\*Inventory & Shipping:\\** Receive, unpack and shelve incoming stock* Conduct regular inventory audits to maintain accurate stock levels and identify discrepancies* Create and maintain attractive product displays* Pick, pack and dispatch customer orders with accuracy* Verify orders, apply labels and coordinate with logistics partners for shipments* Track shipments, resolve delays and maintain shipping documentation for compliance\\*Store Operations:\\** Perform opening and closing procedures* Monitor and replenish supplies (bags, receipt paper, etc.)* Maintain a clean, safe and well-organized store environment* Flag maintenance or safety concerns with management* Collaborate with management on sales strategies and performance targets\\*\\*Qualifications:\\*\\** High school diploma or equivalent* Previous retail or customer service experience preferred* Passion for books and literature; knowledge of popular authors, genres and titles* Excellent communication and interpersonal skills with customer-centric approach* Strong attention to detail in transactions and inventory management* Ability to multitask and prioritize in a fast-paced environment* Basic computer skills and familiarity with POS systems* Flexibility to work evenings, weekends and holidays* Arabic or Urdu language ability preferred* Legal authorization to work in the USA\\*\\*Compensation & Benefits:\\*\\** $16.00–$17.00 per hour* 401(k)* Health insurance* Paid time off* Employee discount