Bookstore & Warehouse Associate Customer Service & Shipping

Furqaan; Northern (KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Furqaan seeks a versatile Warehouse Associate to support both bookstore storefront and warehouse/shipping activities. You will assist customers, process sales, manage inventory, handle shipments, and help maintain safe, organized spaces.

Responsibilities include stocking displays, conducting cycle counts, packing orders, and coordinating with carriers. Candidates should be reliable, detail-oriented, and able to work evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent.
• Retail, customer service, or warehouse experience preferred.
• Strong attention to detail and ability to multitask.
• Basic computer and data entry skills; POS experience a plus.
• Physical ability to lift and move inventory and work in varying environmental conditions.
• Willingness to work evenings, weekends, and holidays.
• Operating warehouse equipment (e.g., forklifts, pallet jacks) is preferred.
• Excellent communication and teamwork skills.
• Arabic or Urdu language skills are preferred but not necessary.

Responsibilities

• Greet and assist customers in person, by phone, email, and online inquiries.
• Recommend books and products based on customer needs.
• Accurately process sales using the POS system and handle cash/card transactions.
• Promote specials, discounts, and ongoing promotions.
• Assist with opening and closing procedures.
• Maintain clean, organized, and visually appealing displays.
• Monitor and replenish store supplies.
• Support management in meeting sales and operational goals.
• Receive, inspect, label, and store incoming shipments.
• Conduct inventory checks, cycle counts, and report discrepancies.
• Pick, pack, and prepare customer orders for shipment.
• Generate shipping documents and coordinate with carriers.
• Load/unload shipments and operate warehouse equipment (training provided).
• Maintain organized warehouse storage and follow best packaging practices.
• Follow all workplace safety procedures and use PPE as required.
• Maintain cleanliness of bookstore and warehouse areas.
• Report maintenance, safety, or equipment issues promptly.
• Clean driving record – We will provide training in driving trucks.

Skills

Attention to detail

Multitasking

Communication skills

Teamwork

Data entry

POS experience

Physical stamina

Education

High school diploma or equivalent

Tools

Forklifts

Pallet jacks

Job description

Furqaan seeks a versatile Warehouse Associate to support both bookstore storefront and warehouse/shipping activities. You will assist customers, process sales, manage inventory, handle shipments, and help maintain safe, organized spaces.

Responsibilities include stocking displays, conducting cycle counts, packing orders, and coordinating with carriers. Candidates should be reliable, detail-oriented, and able to work evenings, weekends, and holidays as needed.