Bookseller: Inspire Customers with Great Reads

Books A Million; Richmond (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Health & Wellness benefits

Financial protection: Life insurance &

401(k) with company matching

Job summary

Books-A-Million is hiring a Bookseller to work on the sales floor and at the register in our Richmond, VA store. You’ll help customers find what they’re looking for, ring up purchases, and keep the store inviting and well-stocked.

Love of books is foundational. You’ll collaborate with associates and store leadership in a fast-paced environment that blends sales, merchandising, and everyday upkeep.

Qualifications

• 16 years of age or older
• Successful completion of all required background screenings
• A genuine love of books, reading, and discovering something new — with curiosity to learn about products, authors, and what customers are excited about.
• Strong communication and connection skills — creating warm, genuine interactions with customers and teammates through thoughtful listening and clear communication.
• An ownership mindset — taking initiative, staying organized, and confidently balancing multiple priorities to keep the store running smoothly.
• Previous retail or customer service experience — bringing an understanding of what it takes to create a welcoming store, serve customers well, and take ownership of the details that make a great retail experience.
• Comfort with technology and transactions — using computers and cash registers accurately while staying curious and willing to learn new systems and processes.

Responsibilities

• Welcome every customer with warmth and enthusiasm. Listen, connect, and help them discover exactly what they’re looking for—from a favorite author to an unexpected treasure. Then make checkout quick, accurate, and effortless, leaving every customer feeling valued.
• Drive sales across all of our products by helping customers discover what’s right for them. Bring genuine excitement to every customer interaction by highlighting customer benefits and company-sponsored programs that add value to their experience—just as naturally and enthusiastically as you’d recommend a great book.
• Bring the sales floor to life by creating inviting displays that spark curiosity and make customers want to explore. Follow merchandising guidelines and timelines while making every table and shelf feel fresh, inspiring, and full of something worth discovering.
• Maintain a sales floor that invites curiosity and gives customers a reason to explore. Keep tables and shelves fresh and inviting, return books and products to their place, pick up throughout the store, and complete housekeeping and cleaning tasks to keep the entire space welcoming.
• Build connection in every interaction by handling every transaction with care, honesty, and integrity. Follow loss prevention standards and take pride in protecting our customers, our team, and the company.
• Be flexible to pitch in across departments, support buyback, receiving new shipments, helping with inventory, assembling fixtures, and keeping the store clean and welcoming.

Skills

Love of books

Communication skills

Ownership mindset

Retail experience

Tech & POS familiarity

Job description

Books-A-Million is hiring a Bookseller to work on the sales floor and at the register in our Richmond, VA store. You’ll help customers find what they’re looking for, ring up purchases, and keep the store inviting and well-stocked.

Love of books is foundational. You’ll collaborate with associates and store leadership in a fast-paced environment that blends sales, merchandising, and everyday upkeep.