Bookseller - Customer Experience Champion

Books A Million; BLOOMINGTON (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Books A Million in Bloomington, MN is seeking a friendly Bookseller to deliver exceptional customer service and help customers find books and merchandise. You will act as a knowledgeable store associate, assist with orders, and participate in cashiering and POS promotions.

The role emphasizes greeting customers, answering questions, and maintaining store appearance while supporting merchandising and inventory tasks. This is an entry-level position requiring 16+ years and background screenings.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Strong verbal and written comms

Ability to multi-task

Previous retail sales experience

Computer and cash register skills

Education

Minimum age 16

Tools

Cash register

Computer skills

Job description

Books A Million in Bloomington, MN is seeking a friendly Bookseller to deliver exceptional customer service and help customers find books and merchandise. You will act as a knowledgeable store associate, assist with orders, and participate in cashiering and POS promotions.

The role emphasizes greeting customers, answering questions, and maintaining store appearance while supporting merchandising and inventory tasks. This is an entry-level position requiring 16+ years and background screenings.