Bookseller & Customer Experience Associate

Books A Million; Midlothian (VA); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Competitive compensation

Health & Wellness

Financial Protection

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

2nd & Charles in Midlothian, VA is seeking a friendly Associate to deliver outstanding customer service, be knowledgeable about books, and assist customers with questions and purchases.

You will greet shoppers, ring up sales, support merchandising guidelines, restock displays, and help with inventory while maintaining store cleanliness and safety.

Candidates must be 16 years or older and pass background screenings; prior POS experience is a plus.

Qualifications

• 16 years of age or older.
• Successful completion of all background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Magazine program, Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to resetting table and shelf displays, picking up items, shelving books and product, store housekeeping/cleaning tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Performs other duties as assigned including, but not limited to assisting in other departments, including but not limited to buyback, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Communication Skills

Education

16 years of age or older

Tools

Cash register skills

Computer skills

Job description

2nd & Charles in Midlothian, VA is seeking a friendly Associate to deliver outstanding customer service, be knowledgeable about books, and assist customers with questions and purchases.

You will greet shoppers, ring up sales, support merchandising guidelines, restock displays, and help with inventory while maintaining store cleanliness and safety.

Candidates must be 16 years or older and pass background screenings; prior POS experience is a plus.