Bookkeeper/Member Support Specialist

Dorchester Chamber of Commerce; Cambridge (MD); On-site; USD 25,000 - 33,000; Part time

Job summary

The Dorchester Chamber of Commerce is seeking a part-time Bookkeeper/Member Support Specialist to manage financial records, deposits, and reporting while supporting member relations and office functions in Cambridge, MD. The role offers 20-30 hours weekly with some evenings for events.

Responsibilities include QuickBooks entries, financial statement prep, and maintaining member dues data, alongside general office duties and event support. Strong communication and organization are essential.

Qualifications

• Experience with QuickBooks and basic bookkeeping/financial statement preparation required.
• Experience in member relations, customer service, sales, or non-profit administration is preferred.
• Valid driver’s license is required.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams.
• Adobe Tools, Constant Contact, CRM software, and web development tools are a plus.

Responsibilities

• Enter deposits in QuickBooks and assist with bill payment and financial statements.
• Support President/CEO with financial recordkeeping, reconciliations, and reporting.
• Update member information, including dues and payments in the membership system.
• Provide general office support and attend chamber events as needed.
• Other duties as assigned.

Skills

Numbers & bookkeeping

Communication

Customer service

Self-motivation

Organization & deadlines

Interpersonal skills

Problem solving

Tools

QuickBooks

Microsoft Office

Adobe Tools

Constant Contact

CRM software

Job description

SUMMARY

The Bookkeeper/Member Support Specialist provides support for the Dorchester Chamber of Commerce and its members. This role includes, but is not limited to, bookkeeping, preparing financial documents, general office support, marketing, and event management. The individual in the role will have a great deal of independence in the execution of required responsibilities and will be exposed to a wide variety of industries and business leaders in the region.

REPORTS TO

President/CEO

SCHEDULE

In-person, 20-30 hours per week, preferably Mondays, Wednesdays, and Fridays 8am-5pm with flexibility. Occasional evening/weekend work for Chamber events required.

SALARY RANGE

$18-$24 per hour.

KEY RESPONSIBILITIES

• Provide day-to-day support for Chamber financial systems: entering deposits in QuickBooks, assisting with bill payment, and helping maintain profit & loss statements, balance sheets, budgets, and bank account records.
• Serve as a key point of support to the President/CEO on financial recordkeeping, reconciliations, and reporting.
• Input and update member information, including dues and payment records, in the Chamber membership management system.

General Office

• Basic office support tasks: greeting guests, answering phones, electronic filing, copying, printing, preparing mailings, conference room set up, and relaying messages to staff.
• Attend Chamber functions (onsite and offsite) to provide support as needed, which may occasionally involve evenings and weekends.
• Other duties as assigned.

JOB SKILLS

• Comfort working with numbers, financial records, and basic bookkeeping tasks, with a high level of accuracy and attention to detail.
• Strong verbal and written communication skills.
• Customer focused and driven to provide exceptional levels of Customer Service.
• Self-motivated and resourceful, able to troubleshoot problems independently and learn quickly.
• Organized and task oriented, able to work in a fast-paced, team environment with multiple competing deadlines.
• Adaptability to competing priorities with strong follow-through to completion.
• Ability to draft, record, and present detailed notes and communications clearly and concisely.
• Excellent interpersonal skills with the ability to build and maintain positive, supportive working relationships.
• Basic understanding of general office automation equipment: phone systems, copiers, scanning, faxing.

REQUIREMENTS AND QUALIFICATIONS

• Experience with QuickBooks and basic bookkeeping/financial statement preparation required.
• Experience in member relations, customer service, sales, or non-profit administration, and/or strong technical and research skills using social media tools (Facebook for business).
• Valid driver's license.
• Proficiency in Microsoft Office software: Word, Excel, PowerPoint, Outlook, and Teams required.
• Proficiency in Adobe Tools, Constant Contact, CRM software, and web development tools a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Daily requirements may include prolonged sitting and standing, walking frequently, occasional lifting of light objects (up to 25 pounds), good hand dexterity for using computers, clear vision for reading documents and interacting with members, and the ability to adjust focus between close and distant vision while communicating with members in person or virtually; depending on the specific role, some situations may require occasional bending, reaching, or climbing stairs. The Chamber office is a two-story building and there is no elevator so the ability to use a staircase is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.