Booking Specialist

La Plata County; Durango (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

La Plata County in Durango, CO is seeking a Booking Specialist to perform data entry, inmate processing, records management and customer service in the jail booking area.

You will handle data entry, reports, and communications with inmates and the public, assist in training new staff, and maintain confidentiality and accuracy of records.

Qualifications include a high school diploma or GED and 1-2 years related experience; NCIC/CCIC certification is preferred.

Qualifications

• High School diploma or GED required.
• 1–2 years of progressively responsible related experience.
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Enter data into computer systems and databases and generate reports.
• Process and release inmates while maintaining accuracy of tracked information.
• Maintain confidentiality and security of all records and work area.

Skills

Typing 50 wpm

Data entry

Communication

Organizational skills

Independent judgment

Education

High School diploma or GED

NCIC/CCIC Certification (Preferred)

First Aid and CPR Certification (Preferred)

Tools

Two-Way Radio

General Office Equipment

CCIC/NCIC system

Job description

Performs various data entry and clerical support duties within the detention facility including; entering data into computer system and generating reports; researching warrants; accessing computer records to check criminal histories, records, booking information, etc.; balancing and maintaining inmate funds; answering the telephone, routing calls, and providing general information to the public.

Essential functions may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

Exercises direct supervision over inmates held in the booking room at the La Plata County Jail.

Processes and releases inmates while maintaining accuracy of all tracked information.

Maintains accuracy, confidentiality, and security of all records and work area.

Reads and comprehends legal and non-legal documents, including the processing of documents such as medical

instructions, commitment orders, summons, and other legal writs and court documents.

Uses interpersonal communication skills to communicate with inmates, professional visitors, and the public by providing information and directions, mediating disputes, and advising of rights and processes.

Prepares a variety of reports using appropriate grammar, spelling, and punctuation. Process reports as appropriate (i.e., file, alphabetize, label, etc.).

Provides customer service within the booking area including providing information to interested parties, collecting fees and documents, and taking in and releasing property.

Enters data into computer systems or databases; look-ups information in database; creates basic word processor documents and enters data into spreadsheets; uses email to communicate.

Performs crisis intervention functions to include inmate counseling, suicide prevention, recognizing abnormal behavior, and implementing appropriate intervention action.

Exercises independent judgment in determining appropriate classification of inmates and assessing and responding to the needs of special populations.

Demonstrates competent communication skills in court and other formal settings.

Performs searches of objects capable of concealing contraband.

Briefs oncoming booking staff concerning events impacting shift.

May be subject to verbal and mental abuse when confronted with the hostile views and opinions of inmates and other people encountered in an antagonistic environment.

Uses radio, intercom, and telephone communications systems to communicate effectively and coherently with office personnel and inmates and use other office communications systems as necessary.

Conducts visual and audio surveillance of inmates for extended periods of time.

Operates CCIC/NCIC computer for teletypes and queries of records related to vehicles, persons, or articles of interest.

Maintains inventory of supplies, equipment and forms.

Answers telephones and takes independent action as necessary.

Assists in training new Booking Specialists.

Establishes and maintains effective work relationships with diverse groups, which includes the public, inmates, staff, other criminal justice agency personnel, and County government staff.

Performs a variety of clerical tasks such as maintaining accurate records, report preparation, and answering telephones.

Performs other related duties as assigned.

Regular and predictable attendance is required.

MATERIAL AND EQUIPMENT USED

Two-Way Radio

General Office Equipment

Education and Experience:

High School diploma or GED; and,

One to two years of progressively responsible related experience; or,

Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:

NCIC/CCIC Certification (Preferred)

First Aid and CPR Certification (Preferred)

Knowledge of:

General office procedures, policies and practices, as well as basic knowledge of computer and other general office equipment.

All applicable state, federal and local laws, statutes, rules and regulations.

The organization, functions, responsibilities, procedures, and rules and regulations of the Sheriff's Department.

Record keeping, report preparation, filing methods and records management techniques.

Correct English usage, including spelling, grammar, punctuation, and vocabulary.

Standard business arithmetic, including percentages and decimals.

Computer applications related to the work.

Skill in:

Using tact, discretion, initiative and independent judgment within established guidelines.

Typing at a rate of 50 net words per minute.

Using a computer to accurately and rapidly enter and retrieve data and information.

Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.

Communicating clearly and effectively, orally and in writing.

Ability to:

Ability to understand and follow oral and written instructions and to make routine decisions in accordance with established departmental rules, regulations and policies.

Ability to deal with problems involving several concrete variables in standardized situations.

Non-Discrimination and EEO Statement

La Plata County prohibits discrimination against or harassment of any person employed or seeking employment with La Plata County on the basis of race, color, religion, sex (including pregnancy), age, national origin, disability, veteran status, political affiliation, sexual orientation, gender identity, marital status or genetic information.

La Plata County is an equal opportunity employer and assures equal employment opportunities for protected classes, persons with disabilities and for covered veterans. Covered veterans include: special disabled veterans, recently separated veterans, Vietnam era veterans, or any other veterans who served on active duty during a war or in a campaign or expedition for which a campaign badge was authorized.

Inquiries regarding La Plata County's equal employment opportunity policies may be directed to:

Director of Human Resources

1101 E 2nd Avenue

Durango, CO 81301

Tel: [phone]

Fax: [phone]

Email: [e-mail]