Desk Booking Specialist II

City of Palm Bay; Palm Bay (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Palm Bay is seeking a Correctional Officer to perform a range of clerical and detention duties in the Police Department. The role requires high school graduation, clerical experience, a valid Florida driver’s license, and the ability to maintain an acceptable driving record.

Under supervision, you will greet the public, process reports, assist with prisoner intake, and support the jail’s operations, including inventory, fingerprinting, and transporting prisoners as needed.

Qualifications

• High school diploma and 1–2 years of clerical experience, or equivalent training/experience.
• Valid Florida driver's license and acceptable driving record.

Responsibilities

• Greet the public, answer inquiries, and route callers.
• Dispatched calls for services; process crime scenes per SOP.
• Transport prisoners between field, station, and jail; monitor medical attention.
• Handle fingerprints, admit prisoners, and manage detention area to prevent escapes.
• Maintain logs, reports, and inventory; perform clerical duties.

Skills

Clerical experience

Driver's license

Good driving record

Education

High school diploma

Job description

Applicants must be certified as a correctional officer by the Criminal Justice Training Section of the Florida Department of Law Enforcement to be eligible for this position.

Graduation from high school, and 1 to 2 years of experience in clerical work; or any equivalent combination of training and experience which provides the required knowledge, skills or abilities. Must possess a valid Florida Driver’s License and have an acceptable driving record and maintain an acceptable driving record.

SPECIAL REQUIREMENT

Certified as a Correction Officer by the Criminal Justice Training Section of the Florida Department of Law Enforcement. Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident by incident basis, the employee’s Department Head will make the determination as to who will be required to work. Under general supervision, performs clerical and specialized law enforcement work assisting the general public and processing prisoners for the Police Department. Work involves greeting the public to receive inquiries and complaints, performing general research of Police records, and processing a variety of reports and civil papers. Employee is also responsible for booking and admitting prisoners to the detention center, maintaining supply inventories, and performing general custodial work in holding cells. Employee may be required to qualify with personal protective devices to include handgun, taser, baton, and chemical agents. Employee may be required to transport prisoners. Employee is subject to the usual hazards of jail work. Reports to a Police Sergeant-Patrol.

ESSENTIAL JOB FUNCTIONS

Tends desk to answer telephone and greets visitors, receiving inquiries and providing information or referring caller to proper officials, as appropriate; receives complaints and prepares preliminary reports, or updates existing case files, as appropriate; may operate two-way radio to contact department personnel in field. Accepts Domestic Violence Reports.

Dispatched to handle calls for services as outlined in the Department’s Standard Operating Procedure. Dispatched to crime scene and process crime scenes.

May be dispatched to transport prisoners from the field to the Police Station. Transport prisoners complaining of non-life threatening medial issues to the Emergency Room and monitor prisoner while they receive medical attention. May transport prisoners from Police Station to the County Jail, as necessary.

May be required to qualify with personal protective devices to include handgun, taser, baton and chemical agents.

Conducts non-urgent investigations such as, but not limited to: traffic control; abandoned vehicles; lost/found property; all misdemeanors when the suspect has left the scene; any call deemed appropriate by a supervisor for a Desk Booking Specialist to handle and does not expose the DBS to recognized hazards; missing child/adult; lost/stolen tag or vehicle; information or advice requiring explanation of the criminal justice system, laws or procedures; disturbances which are not in progress and where the suspect has left the scene; vandalism, theft, trespassing complaints when not in progress; obscene/threatening telephone calls; simple battery, not in progress and where the suspect has left the scene and is not expected to return and the incident is being reported at the police station; all other misdemeanors where the suspect is not expected to be on, at or near the scene.

Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; maintains a variety of tangible files, filing and retrieving materials as requested or as otherwise necessary.

Compiles materials from typed and handwritten copy, which requires use of a variety of complicated formats for preparing investigation reports, statements, correspondence, arrest records, forms, case file notes, etc.; assumes responsibility for accurate spelling, punctuation, format and grammar.

Maintains inventory of office and detention supplies, preparing requisitions or purchase orders as necessary.

Obtains fingerprints from the general public, as requested, for identification purposes; obtains fingerprints from newly hired personnel for inclusion in personnel files.

Admits prisoners to detention center; ensures that prisoners are properly booked and searched and allowed calls to attorneys and relatives; obtains prisoners' fingerprints, palm prints and photographs; calls bondsman if necessary; and advises prisoners of all rules and regulations.

Secures prisoners' property, properly storing and returning appropriate items upon release.

Reviews logs and reports from previous shift; maintains knowledge of prisoner population and cell assignments; completes activity logs and reports.

Supervises detention area to prevent escapes and maintain order; patrols entire jail area periodically.

Inspects and cleans detention area to meet requirements of state and local officials.

Assists County deputies in retrieving prisoners from detention for transport to County Jail or other institutions, logging prisoners out of City detention, as appropriate.

ADDITIONAL JOB FUNCTIONS

Performs other related work as required.

The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.