Booking & Events Manager

BrewDog; Cleveland (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company in craft beer is seeking a Booking & Events Manager to enhance customer experiences at their brewery tap room. This role involves coordinating events, managing reservations, and ensuring high service standards. Ideal candidates will have a passion for craft beer and experience in event management. Join a team dedicated to sustainability and exceptional service, with numerous perks and benefits.

Benefits

UNICORN FUND

BEER TRAINING

Retirement (401k)

STAFF DISCOUNT

PAID BREAKS

4-WEEK SABBATICAL

Healthcare

Life Insurance

Pawternity Leave

Qualifications

• Experience in professional event management.
• Excellent communication skills.

Responsibilities

• Arranging and coordinating events.
• Managing communication with reservations and bar teams.

Skills

Communication

Event Management

Job description

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About Us

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

Benefits & Perks

• UNICORN FUND: Our BrewDog Bars now share 10% of their profits with our crew, setting a high standard for hospitality.
• BEER TRAINING: Support through internationally recognized Cicerone qualifications, with pay increases for each level passed, plus tastings.
• Retirement (401k): Safe Harbor Matching Contributions, matching 100% of your deferrals up to 6%.
• STAFF DISCOUNT: 25% off in bars, 30% off online, 50% off merchandise.
• PAID BREAKS: Fully paid breaks to rest and recharge.
• 4-WEEK SABBATICAL: After 5 years, enjoy an additional 4 weeks off.
• Additional benefits include healthcare, life insurance, retail discounts, employee assistance programs, family policies, holiday days, pawternity leave, DEI initiatives, crew forums, and a crew beer at each shift's end.

We’re committed to sustainability and environmental responsibility, aiming to create and deliver unique beer while protecting our planet.

About The Role

We are looking for a Bookings & Events Coordinator to lead at our brewery tap room, Dogtap. Responsibilities include:

• Arranging and coordinating events
• Driving business from corporate, private, and wedding events
• Responding to reservation inquiries to ensure high customer service and sales
• Managing communication with reservations, bar teams, and other departments
• Assisting with reservation system issues

About You

You should have an interest in good beer and experience in professional event management, with confidence in negotiating and creating bespoke events. Excellent communication skills are essential. Experience in hospitality is desirable.

The BrewDog Charter

• WE BLEED CRAFT BEER
• WE ARE UNCOMPROMISING
• WE COUNT TIME IN DOG YEARS
• WE CHALLENGE EVERYTHING
• WITHOUT US WE ARE NOTHING

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Food and Beverage Services