Bonus Eligible Store Leader - Customer Experience

GATE Petroleum; Tallahassee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Telehealth

Flexible Spending

Short-Term Disability

Long-Term Disability

3 AFLAC Choices

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursemen

Job summary

GATE Petroleum in Tallahassee seeks a dynamic Store Manager to lead a fast-paced retail team. You will prioritize customer service, drive sales and profits, and ensure smooth store operations, inventory, and compliance with company policies.

You will supervise staff, handle scheduling, training, safety, and vendor relationships while maintaining clean, well-stocked shelves and a welcoming checkout experience.

Qualifications

• Must be a minimum of 18 years old (to support the sales of alcohol and tobacco products).
• Must successfully complete a pre-employment drug screening and background check
• Must have a valid driver’s license
• Must be able to work a flexible schedule including weekends and holidays
• Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff and customers
• Must be detail-oriented and have strong organizational skills
• Must be able to stand for extended periods of time
• Must be able to lift, carry, and move up to 50 pounds
• Must be able to bend, kneel, stoop, and reach (including overhead)

Responsibilities

• Must be able to work a flexible schedule including weekends and holidays
• Arrive to work on time, consistently
• Upon entering the property, arrive in proper uniform, crisp, clean, and in good repair. Ensure team is in proper uniform as well
• Hair must be clean and cut in a becoming style
• Attend all required training, safety courses, office and departmental meetings
• Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment
• Ensure completion of interior and exterior housekeeping during the assigned shift
• Perform minor repair and maintenance on store and pump equipment
• Place grocery and merchandise orders and promote effective vendor relationships. Check in vendors, deliveries, and grocery orders
• Implement all division merchandise programs by maintaining proper stock levels, layouts, and displays in accordance with company policy, proper pricing, coding, and rotating
• Communicate details of all merchandise programs to store employees and provide effective training to promote these programs
• Work with the Store Assistant Manager and Team Leader to control store operations and inventory
• Ensure a friendly and efficient checkout experience for customers
• Schedule team and fill any work shift voids resulting from the absence of scheduled employees
• Address employee-relation issues and enforce compliance with company policies among team
• Conduct employee disciplinary action through documentation in the employee’s performance evaluation and terminations in accordance with company policy and with the guidance of the territory supervisor and/or Human Resources. Promote company-wide open door policy with a positive attitude towards the company policies
• Address issues at the store, including but not limited to disgruntled customers or employees, drive-offs, no-fault product policy, invalid credit cards, and broken or malfunctioning equipment
• Contribute to a positive and supportive team environment

Skills

Leadership

Customer Service

Problem-Solving

Computer Skills

English Proficiency

Flexibility

Tools

POS System

Inventory Management

Microsoft Excel

Job description

GATE Petroleum in Tallahassee seeks a dynamic Store Manager to lead a fast-paced retail team. You will prioritize customer service, drive sales and profits, and ensure smooth store operations, inventory, and compliance with company policies.

You will supervise staff, handle scheduling, training, safety, and vendor relationships while maintaining clean, well-stocked shelves and a welcoming checkout experience.