Bond Payments & Transfer Operations Specialist

U.S. Bank; Saint Paul (MN); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a Paying and Transfer Agent Operations specialist in Saint Paul, MN to research bond transactions and resolve payment issues with accuracy and compliance. You will communicate findings to internal and external partners and support timely processing of claims.

The role fits someone who can manage multiple priorities, troubleshoot independently, and escalate when needed while building strong partnerships across operations and stakeholders.

Qualifications

• High school diploma or equivalent.
• Three or more years of experience in transaction processing.

Responsibilities

• Research complex transactions and determine root cause of payment processing.
• Facilitate corrective activity for bond related transactions with both internal and external parties.
• Respond to internal and external customer inquiries with professionalism and accuracy.
• Explain complex findings clearly and provide guidance on next steps.
• Issue payments for bonds and inquiries related to
• Use established procedures to ensure timely and accurate processing claims.
• Ensure compliance with legal and regulatory requirements for transactions.
• Track and gather data for statistical reporting and operational insights.

Skills

Problem solving

Communication

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Job description

U.S. Bank is seeking a Paying and Transfer Agent Operations specialist in Saint Paul, MN to research bond transactions and resolve payment issues with accuracy and compliance. You will communicate findings to internal and external partners and support timely processing of claims.

The role fits someone who can manage multiple priorities, troubleshoot independently, and escalate when needed while building strong partnerships across operations and stakeholders.