BOM Business Office Manager

Epic Healthcare; Bell Gardens (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Epic Healthcare is seeking a BOM Business Office Manager in Bell Gardens, CA to serve as the operational backbone, managing financial operations, payroll accuracy, HR functions, and acting as a welcoming resource for residents, families, and staff.

This role blends finance, HR, and compassionate customer service in a senior living setting, requiring discretion, empathy, and strong leadership to guide front-desk teams and ensure regulatory compliance.

Qualifications

• Education: Associate degree in Business, Accounting, or HR; bachelor’s preferred.
• Minimum 2+ years payroll, AR, billing, or general admin experience.
• Proficiency in Microsoft Office and payroll/e-billing software.
• Experience in senior living or healthcare is a plus.

Responsibilities

• Oversee financial and billing operations, AR, and month-end close.
• Process bi-weekly payroll and HR administration.
• Coordinate onboarding, background checks, and credential verifications.
• Lead front-desk Concierges and Business Office Assistants.
• Maintain resident relations and vendor communications.

Skills

Payroll management

Accounts receivable

Billing

HR administration

Team leadership

Education

Associate degree in Business/Accounting/HR

Bachelor’s degree preferred

Tools

Microsoft Office

Payroll software

Electronic billing systems

Office hardware

Job description

Now Hiring: BOM Business Office Manager

We provide a warm, respectful, and vibrant home for seniors. As our Business Office Manager, you will be the operational backbone of our community—managing financial operations, driving payroll accuracy, supporting HR functions, and serving as a welcoming resource for residents, families, and staff.

If you are a detail-oriented professional who thrives at the intersection of finance, human resources, and compassionate customer service, we’d love to have you on our leadership team!

What You’ll Do

• Financial & Billing Oversight: Manage accounts receivable (A/R), resident billing, cash handling, month-end closing, and collection efforts with sensitivity and accuracy.

• Payroll & HR Administration: Process accurate bi-weekly payroll, track timecards, handle employee status changes, manage worker's compensation claims, and coordinate leaves of absence.

• Onboarding & Recruitment: Facilitate new hire onboarding, background checks, health screenings, and credential verifications to ensure regulatory compliance.

• Team Leadership: Recruit, train, and supervise front-desk Concierges and Business Office Assistants.

• Community Relations: Serve as a trusted administrative point of contact for residents, families, regional leadership, and vendors.

What We’re Looking For

Qualifications & Experience

• Education: Associate degree in Business, Accounting, or HR required (Bachelor’s degree preferred) or equivalent experience.

• Experience: Minimum 2+ years of experience handling payroll, accounts receivable, billing, or general business administration (senior living or healthcare experience is a plus).

• Technical Skills: Tech-savvy with proficiency in Microsoft Office, payroll software, electronic billing systems, and standard office hardware.

• Compliance & Care: Knowledge of resident rights, mandated reporting rules, and a genuine comfort working alongside seniors and individuals with memory care needs.

Key Strengths & Mindset

• Discretion & Ethics: Uncompromising commitment to maintaining strict confidentiality for financial, employee, and resident records.

• Multitasker & Problem Solver: Strong organizational skills to prioritize multiple deadlines in a fast-paced setting.

• Empathetic Communicator: Warm, respectful, and patient tone when interacting with residents, families, and team members.