BOH Window/Expo

Hueyburger; Collierville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free meal

Meal discount

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401K

Employee assistance program

Job summary

Huey’s is seeking a BOH Window Expeditor to bridge kitchen and FOH during busy service. In a fast-paced Memphis restaurant, you will organize tickets, coordinate staff, and communicate clearly to keep orders moving smoothly.

A successful BOH expeditor possesses strong communication, stamina for long shifts, attention to detail, and knowledge of the menu to ensure temperature, presentation, and safety standards are met while keeping the expediting area clean and stocked.

Qualifications

• Excellent written and verbal communication skills.
• Teamwork skills.
• Attention to detail.
• Ability to stand for long periods.
• Excellent time management skills.

Responsibilities

• Organizing tickets and prioritizing outgoing meals.
• Quality control of dishes (temperature, presentation, safety).
• Facilitating steady communication between FOH, expeditor, servers, and kitchen staff.
• Ensure orders are prepared with the correct priority.
• Check dishes before delivery to FOH expediter for accuracy and temperature.
• Deliver orders to maintain fast service.

Skills

Communication

Teamwork

Attention to detail

Stamina

Time management

Job description

A BOH Window Expeditor helps keep a smooth workflow between the kitchen and the FOH expeditor. You will work in a fast-paced environment to get proper orders out faster and more efficiently. As a BOH food expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people. The goal is to make service faster and better to help enhance our quality and reputation.

Company Overview

Huey's, locally owned and operated, has been a staple of the Memphis community for 50 years. We're known for our blues, brews, burgers, excellent customer service, community outreach, and family environment.

Job Summary

A BOH Window Expediter (or BOH Expo) is the liaison between the kitchen and the FOH expediter. The FOH expediter directs all comments, requests, questions, and special instructions to the BOH expediter, who, then addresses the kitchen staff. The FOH Expo is the only person to communicate with the kitchen expediter during peak times. Must be friendly to all employees. BOH expos ensure the expediting area (or window) stays clean and stocked and ensures quality control of the food. A BOH expeditor must possess a thorough knowledge of the entire menu and the ability to recognize all the food coming from the kitchen.

Responsibilities

• Organizing Orders: The BOH expeditor organizes ticket orders, which are printed tickets for customer orders. They work closely with the kitchen staff to prioritize outgoing meals, ensuring that no orders are lost, forgotten, or delayed.
• Quality Control: As the final line of defense for quality control, the expeditor checks outgoing dishes from the kitchen pass. They ensure that the food temperature is perfect and that all food safety regulations have been followed.
• Facilitating Communication: The expeditor ensures a steady flow of information between different departments in the restaurant, including FOH expediter, servers, and kitchen staff. They enable seamless communication without disrupting the workflow at each station.
• Ensure orders are being prepared with the correct priority.
• Check dishes before delivery to the FOH expediter for accuracy, presentation, and temperature.
• Deliver orders to maintain fast service.

Qualifications

• Excellent written and verbal communication skills
• Teamwork skills
• Attention to detail
• Ability to stand for long periods
• Excellent time management skills

Benefits/Perks

• Free Employee Meal when working
• 50% Discount on a meal when the off clock (restrictions apply)
• Medical Insurance (if applicable)
• Vision and Dental Insurance
• Term Life Insurance
• Short and Long Term Disability
• 401-K (if applicable)
• Employee Assistance Program