BOH Team Leader

Workstream; Everett (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling (closed on Sundays)

Scholarship opportunities

Learning from experienced operators

Job summary

Workstream is seeking a dedicated BOH Team Leader to embody our core values and support daily operations. In this role, you will lead shifts, train new team members, and ensure superior customer service.

The ideal candidate will have experience in a leadership role, demonstrate strong people skills, and the ability to function effectively in a fast-paced environment. Join our fun work culture and make a difference every day!

Qualifications

• Must be at least 18 years of age upon hire date.
• Prior experience in a lead role is preferred.
• Reliable transportation is required.

Responsibilities

• Lead shifts and act as a role model for the team.
• Participate in day-to-day operational activities.
• Train new hires and support team members.
• Ensure compliance with labor laws.

Skills

Strong people skills

Excellent communication skills

Ability to work in a fast-paced environment

Customer service commitment

Job description

A BOH Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Run breaks & rest periods according to Washington State law.
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager or restaurant assistant manager.
• Able to work in a kitchen
• Must be at least 18 years of age upon hire date