BOH Lead: Food Safety, Quality & Team Growth

Chick-fil-A; Pine Bluff (AR); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

College scholarship opportunities (1,

1 Free meal per shift

Competitive pay

Career advancement opportunities

Job summary

Chick-fil-A Pine Bluff, AR is seeking a Restaurant BOH Shift Manager to oversee all back-of-house operations and unite with the leadership team to uphold food safety and quality standards.

We value leaders with at least 2 years of experience, a servant leadership mindset, and the ability to stay calm under pressure. This role offers growth, hands-on training, and opportunities to advance within a fast-paced, guest-focused environment.

Qualifications

• 2+ years of leadership/management experience.
• Humility and servant leadership mentality.
• Willing to "get your hands dirty".
• Experience in a fast-paced, high intensity environment.
• Detail-oriented with strong organizational skills.
• Communicates clearly and effectively, shares ideas, & takes a positive approach to all situations.
• Be able to perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 40 lbs, stand for up to 9 hours, and be physically active for extended periods.
• Optimistic, engaging, and genuinely excited about Chick-fil-A Pine Bluff’s vision and future growth of the company.

Responsibilities

• Oversees all aspects of daily restaurant BOH operations.
• Leads by example, maintaining a calm demeanor during periods of high volume.
• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements.
• Coaching the behaviors of ALL who work in the kitchen.
• Meets regularly with the Operator and Leadership team for training and personal development.
• Develops, coordinates, and oversees plans for completing Food Quality and Food Safety Assessments.
• Develops and maintains professional relationships with 3rd-party Assessment Associates.
• Works directly with the FOH Manager on budgeting, forecasting, and financial analysis for the restaurant.
• Monitors and maintains consistent inventory levels by executing daily inventory counts and oversees the month-end processes.
• Reviews and analyzes food cost reports as well as Customer Experience Monitor reports (CEM) to track progress.

Skills

Leadership experience

Servant leadership

Hands-on

Fast-paced environment

Detail oriented

Clear communication

Under pressure decisions

Physical stamina

Team motivation

Growth mindset

Job description

Chick-fil-A Pine Bluff, AR is seeking a Restaurant BOH Shift Manager to oversee all back-of-house operations and unite with the leadership team to uphold food safety and quality standards.

We value leaders with at least 2 years of experience, a servant leadership mindset, and the ability to stay calm under pressure. This role offers growth, hands-on training, and opportunities to advance within a fast-paced, guest-focused environment.