Body Shop Operations Lead - Weekends Off & Growth

Pat Milliken Ford Inc; Redford Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekends Off

High volume shop

Clean and professional work环境

401(K)

Paid vacation after a year

BCBS for employee and eligible family

Dental

Vision

Collaborative, family environment

Promote from within culture

Job summary

Pat Milliken Ford Inc. is seeking an assistant manager for our new, state-of-the-art collision center in southeast Michigan. The role focuses on leading a high-volume body shop with a focus on efficiency, customer satisfaction, and team growth.

We offer a weekends-off policy, a collaborative environment, and comprehensive benefits including BCBS, 401(k), paid vacation after one year, and professional growth opportunities within the dealership.

Qualifications

• At least 5 years of body shop management and automotive customer service experience.
• Strong communication skills to deal with customers, employees and vendors.
• Valid driver's license with clean driving record.
• Hard-working can-do attitude.
• Excellent interpersonal and management skills.

Responsibilities

• Help manage Body Shop Clerk & Technician staff, scheduling, payroll, inventory & tool needs.
• Ensure Technician's workflows are going smoothly and customer needs are prioritized.
• Managing technician productivity.
• Document all repairs & orders properly.
• Oversee vehicle washing, waxing, revitalizing processes.
• Interacting with external vendors on parts inventory.
• Maintain profitability of a department while controlling expenses and customer satisfaction.
• Understand and keep abreast of all federal, state and local regulations that affect operations.
• Effective vehicle production and inventory control.
• This is a hands-on, working position.

Skills

Customer service

Communication

Leadership

Staff management

Job description

Pat Milliken Ford Inc. is seeking an assistant manager for our new, state-of-the-art collision center in southeast Michigan. The role focuses on leading a high-volume body shop with a focus on efficiency, customer satisfaction, and team growth.

We offer a weekends-off policy, a collaborative environment, and comprehensive benefits including BCBS, 401(k), paid vacation after one year, and professional growth opportunities within the dealership.