Body Shop Office Manager

Gwinnett-Place-Ford; Duluth (GA); On-site; USD 41,000 - 49,000; Full time

Benefits offered by this job

Professional development

Friendly work environment

Location in Duluth, GA

Job summary

Gwinnett Place Ford in Duluth, GA is seeking a dedicated and organized Body Shop Office Manager to oversee daily administrative operations, support staff, and maintain a high level of customer satisfaction in a busy dealership service environment.

You will coordinate communications between customers, technicians, and insurers, manage scheduling for body shop services, maintain accurate records and billing documents, assist with invoicing and payments, and help ensure safety compliance and policy

Qualifications

• Proven experience in office management or administrative roles.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency with office software and management systems.
• Customer-focused attitude with problem-solving skills.
• High school diploma or equivalent.

Responsibilities

• Manage daily office operations of the body shop.
• Coordinate communication between customers, technicians, and insurance companies.
• Handle scheduling and appointment management for body shop services.
• Maintain accurate records and documentation related to repairs and billing.
• Assist in invoicing and processing payments accurately and timely.
• Resolve customer inquiries and provide exceptional customer service.
• Support safety compliance and company policies within the body shop environment.

Skills

Office management

Administrative support

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Office software

Management systems

Job description

Gwinnett Place Ford is seeking a dedicated and organized Body Shop Office Manager to join our team in Duluth, GA. This role is crucial in ensuring the smooth operation of our body shop office by managing administrative tasks, supporting staff, and enhancing customer satisfaction. If you are detail-oriented and have strong interpersonal skills, this position offers an excellent opportunity to contribute to a reputable automotive company.

Responsibilities

• Manage daily office operations of the body shop, ensuring efficiency and organization.
• Coordinate communication between customers, technicians, and insurance companies.
• Handle scheduling and appointment management for body shop services.
• Maintain accurate records and documentation related to repairs and billing.
• Assist in invoicing and processing payments accurately and timely.
• Resolve customer inquiries and provide exceptional customer service.
• Support safety compliance and company policies within the body shop environment.

Requirements

• Proven experience in office management or administrative roles, preferably in automotive or repair shop settings.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency with office software and management systems.
• Customer-focused attitude with problem-solving skills.
• High school diploma or equivalent; additional qualifications will be a plus.

Benefits

• Monthly compensation of $4,000.00, paid bi-weekly.
• Opportunities for professional development within a leading automotive dealership.
• Supportive and friendly work environment.
• Location in Duluth, GA with easy access to local amenities.

About the Company

Gwinnett Place Ford is a well-established dealership committed to providing exceptional service and quality automotive solutions. Located in Duluth, GA, we pride ourselves on our customer-first approach and are dedicated to maintaining a workplace that fosters growth, teamwork, and community involvement. Join us and be part of a dynamic team that values integrity, innovation, and excellence.