Body Shop Foreman

Allegiance Fire and Rescue; Walpole (MA); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Allegiance Fire and Rescue in Walpole, MA seeks a Body Shop Foreman to oversee technicians in repairing fire apparatus and heavy-duty equipment, ensuring quality work per manuals while maintaining safety and customer satisfaction.

You will lead shop workflow, review estimates, coordinate with insurers, and provide hands-on support to technicians, with strong leadership and communication skills required.

Competenze

• 3+ years of experience in a Collision shop.
• 3+ years in a leadership role or service writer role.
• Customer service and leadership qualities.
• Driver’s License required, CDL a plus.
• Proficient in the use of a personal computer and basic applications.

Mansioni

• Oversee technicians in repairing light to heavy-duty trucks per Technical Manual procedures.
• Communicate with customers and provide updates.
• Work with Insurance adjusters to obtain repair approvals.
• Provide technical support to service office and customers.
• Follow all safety rules and regulations.
• Communicate problems and resolutions to supervisor and customers.
• Oversee tagging of warranty parts and write warranty stories.
• Test drive repaired vehicles.
• Assist technicians with troubleshooting and repairs.
• Distribute repair orders fairly matching technician skillsets.
• Manage shop workflow.
• Review and adjust repair estimates.
• Assist with other projects as needed.

Conoscenze

Leadership

Customer service

Communication

Problem solving

CDL a plus

PC skills

Formazione

State Appraisers License

Descrizione del lavoro

Job Responsibilities for Body Shop Foreman:

• Provide service to customers by overseeing the technicians accurately repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures
• Communicate clearly with customers, providing updates as needed.
• Work with Insurance adjusters and/or customers to obtain approvals for repairs
• Provide timely and accurate technical support/information to service office & customers
• Follow all safety rules and regulations in performing work duties
• Communicate problems and resolutions to supervisor and customers, if requested
• Oversee tagging of warranty parts and write warranty stories
• Test drive repaired vehicles
• Assist technicians with troubleshooting, malfunctions on equipment, and repairs
• Distribute repair orders fairly and evenly, matching skillset of technicians
• Manage shop workflow
• Review and adjust repair estimates
• Assist with other projects as needed

Required Skills for Body Shop Foreman:

• State Appraisers License
• 3+ years of experience in a Collision shop
• 3+ years in a leadership role or service writer role
• Customer service and leadership qualities
• Driver’s License required, CDL a plus
• Proficient in the use of a personal computer and basic applications #ATTECHR2