Body Shop Estimator

FAYETTEVILLE DODGE RAM; Fayetteville (NC); On-site; USD 65,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts on products &服务

Balanced work schedule

Job summary

Fayetteville Collision Center, a Hudson Automotive Company, is hiring Body Shop Estimators to join a high-volume service team. The role offers top compensation potential and company-provided training and career development.

We provide medical, dental, vision, life insurance, 401k with match, paid vacation/holidays, accrued PTO, employee discounts, and a balanced work schedule. Previous estimator experience preferred and customer service experience required.

Qualifications

• Previous customer service experience required.
• Previous body shop estimator experience preferred.

Responsibilities

• Taking pictures of the vehicles.
• Schedules service appointments.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Walks around the vehicle with customer as needed to confirm the damages and prior damage.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Verifies Insurance claim information before starting repairs.
• Verifies payments and proper documentation from the Insurance Co.
• Checks on progress of repair throughout the process daily.
• Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Skills

Customer service experience

Body shop estimator experience

Job description

Top Compensation Potential for Top Performers - Expected Annual Income Range ($65k - $115k)Company Provided Training and Career DevelopmentFayetteville Collision Center, a Hudson Automotive Company, is actively seeking Body Shop Estimators to join our award-winning, high-volume service team.We are Growing! Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 7 States concentrated in the Southeast.Why choose Fayetteville Collision Center and Hudson Automotive Group?Top Compensation Potential for Top PerformersAdditional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentPrevious Customer Service Experience RequiredPrevious Body Shop Estimator Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Taking pictures of the vehicles.Schedules service appointments.Greets customers in a timely, friendly manner and obtains vehicle information.Writes up customer's vehicle problems accurately and clearly on repair order.Walks around the vehicle with customer as needed to confirm the damages and prior damage.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Provides a complete and accurate written cost estimate for labor and partsVerifies Insurance claim information before starting repairs.Verifies Payments and proper documentation from the Insurance Co.Checks on progress of repair throughout the process daily.Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.