Body Care Manager

Natural Grocers Good4U; Denver (CO); On-site; Full time

Job summary

A leading company in natural foods is seeking a Body Care Manager to oversee department operations, ensure customer satisfaction, and train staff. The role requires strong organizational skills and a commitment to quality service. Candidates should have retail experience and a passion for health and wellness. This position offers competitive pay and benefits, including health insurance and paid time off.

Benefits

Birthday Bonus Pay

Vitamin Bucks

Paid Time Off

Health and Wellness Program

Retirement Savings Plan

Qualifications

• 1-2 years of retail experience preferred.
• 1-2 years of supervisory experience preferred.
• Ability to pass food safety training.

Responsibilities

• Manage the Body Care department's operation and profitability.
• Train and monitor department staff.
• Ensure customer service excellence.

Skills

Customer Service

Organization

Attention to Detail

Food Safety Training

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

SAP

Job description

Salary Range

USD $23.05/Hr.

Overview

The Job in a Nutshell:

The Body Care Manager is responsible for the successful operation and profitability of the Body Care department, as well as training, directing, and monitoring all department staff. Department Managers are responsible for their department's success and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

05/20/2025

Responsibilities

Main Ingredients:

• Providing World Class Customer Service as a top priority.
• Exemplifying integrity, responsibility, and excellence, and adhering to all policies.
• Creating an inviting, full, and shoppable department.
• Ordering for the body care department and maintaining accurate inventory levels.
• Managing margin and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensuring all in-stock products and conditions meet company standards.
• Offering and following up on special orders.
• Merchandising shelves, endcaps, and dynamic displays.
• Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Training and monitoring department personnel, including assigning and following up on tasks.
• Working with other department managers to cross-train staff.
• Conducting active and passive demos.
• Assisting in interviewing and hiring for department needs.
• Working with the store manager to address performance and disciplinary issues.
• Opening and closing the store, including DSR and cash processes.
• Handling register functions, managing customer returns, addressing complaints, and covering register shifts.
• Maintaining safety and security of customers and employees.
• Managing disruptions like loiterers, solicitation, weather emergencies, and misuse of facilities.
• Answering customer questions per standards and policies, including nutritional support statements.
• Increasing product knowledge continually.
• Using SAP and inventory management software, analyzing reports, and utilizing other IS programs.
• Working a schedule based on store needs, including evenings, weekends, holidays, and attending mandatory meetings.

All employees are expected to be “hands on” and do whatever it takes to get the job done and help the company thrive.

Qualifications

Recipe for Success:

• High school diploma or GED preferred.
• 1-2 years of retail experience in a grocery or retail environment preferred; natural foods background is a plus.
• 1-2 years of supervisory experience preferred.
• Ability to pass food safety training and maintain certifications as required.
• Ability to manage changing priorities and stay focused.
• Sense of urgency in task completion.
• Excellent customer service skills.
• Highly organized with attention to detail.
• Ability to follow directions and complete tasks.
• Must be cashier trained and able to handle cash transactions.
• Proficient in MS Word, Excel, and Outlook.

This description is not an employment contract and may change. Employees are expected to accomplish all tasks assigned by their managers.

Benefits Overview

All Crew Members

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080/year in store credit)
• Holiday Pay for 5 holidays
• Paid Time Off (sick days and vacation) increasing with tenure
• Paid Nutrition Education
• Good4u Crew Member Discount
• Power Program (rewards)
• Regular pay increases
• Career development opportunities
• Health and Wellness Program
• Employee Assistance Program
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary benefits (hospital indemnity, accident, long-term disability, term life)
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with match

Diversity Statement

We are committed to diversity and inclusion, believing that everyone should experience health and wellbeing. We celebrate differences and aim to create an inclusive environment where all crew can thrive.

Physical Capabilities and Environmental Demands:

N = Never, O = Occasional, F = Frequent, C = Constant

Physical Requirements include lifting, pushing, pulling, walking, standing, and using fine motor skills. Environmental demands include working with tools, dust, fumes, noise, and varying weather conditions.