Body Care Manager

Natural Grocers; Denver (CO); On-site; Full time

Job summary

A leading company in natural foods seeks a Body Care Manager responsible for the department's operation and profitability. The role involves training staff, managing inventory, and ensuring customer satisfaction. Ideal candidates have retail experience and strong organizational skills. Benefits include health insurance, paid time off, and a rewards program.

Benefits

Birthday Bonus Pay

Vitamin Bucks (up to $2,080/year)

Holiday Pay for 5 holidays

Paid Time Off (sick and vacation)

Nutrition Education

Employee Discount

Regular Pay Increases

Career Development

Health and Wellness Programs

Employee Assistance Program

Qualifications

• 1-2 years in retail, preferably in grocery or natural foods.
• Supervisory experience is a plus.
• Ability to pass food safety certifications.

Responsibilities

• Providing world-class customer service.
• Managing inventory and profitability.
• Training and supervising staff.

Skills

Customer Service

Organization

Managing Priorities

Sense of Urgency

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

SAP

Job description

Salary Range: USD $23.05/Hr.

Overview

The Job in a Nutshell:

The Body Care Manager is responsible for the successful operation and profitability of the Body Care department, as well as training, directing, and monitoring all department staff. Department Managers are responsible for their own department's success and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

Deadline: 05/20/2025

Responsibilities

1. Providing World Class Customer Service: Prioritized above all else.
2. Exemplifying integrity, responsibility, and excellence: Adhering to all policies.
3. Creating an inviting, full, and shoppable department.
4. Ordering and maintaining inventory: Ensuring accurate stock levels for the body care department.
5. Managing margin and profitability: Minimizing shrink and maximizing effective purchasing.
6. Ensuring product standards: All in-stock products and conditions meet company standards.
7. Offering and following up on special orders.
8. Merchandising: Shelves, endcaps, and dynamic displays.
9. Managing department tasks: Tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
10. Training and supervising staff: Assigning tasks and monitoring performance.
11. Cross-training staff: Collaborating with other department managers.
12. Conducting demos: Active and passive.
13. Hiring support: Assisting in interviewing and hiring.
14. Addressing performance issues: Working with the store manager.
15. Store opening and closing: Including DSR and cash processes.
16. Register functions: Backup cashiering, customer returns, handling complaints, shift changes.
17. Safety and security: Maintaining a safe environment for customers and staff.
18. Managing disruptions: Handling situations like loiterers, solicitation, weather, and bathroom misuse.
19. Customer inquiries: Providing information per company standards, including product and nutritional support statements.
20. Product knowledge: Continually increasing expertise.
21. Using software tools: SAP, inventory reports, email, and other IS programs.
22. Work schedule: Based on store needs, including evenings, weekends, holidays, with a 40-hour workweek and mandatory meetings.

All employees are expected to be flexible and proactive in completing tasks to support the company's success.

Qualifications

1. Education: High school diploma or GED preferred.
2. Experience: 1-2 years in retail, preferably in grocery or natural foods; supervisory experience is a plus.
3. Food safety: Ability to pass and maintain relevant certifications.
4. Skills: Managing priorities, sense of urgency, customer service, organization, following directions, cashier training, proficiency in MS Word, Excel, Outlook.

This description is not a contract and may change. Employees must perform all tasks assigned by management.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080/year)
• Holiday Pay for 5 holidays
• Paid Time Off (sick and vacation)
• Nutrition Education
• Employee Discount
• Rewards Program
• Regular Pay Increases
• Career Development
• Health and Wellness Programs
• Employee Assistance Program
• Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, Vision Insurance
• Paid Parental Leave
• Paid Medical Leave
• Company Paid Short-Term Disability and Life Insurance
• Voluntary Benefits
• Retirement Plan (401k) with Company Match
• Flexible Spending Accounts (FSA and HSA)

Diversity Statement

We are committed to diversity, equity, and inclusion to support our community and crew, embracing differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, and cultural backgrounds. We believe diversity energizes our mission of health and wellness for all.

Physical and Environmental Demands

Physical Capabilities:

• Ability to lift, carry, push, and pull various weights, often with team assistance.
• Frequent walking, standing, and manual manipulations.
• Occasional sitting, squatting, kneeling, and climbing.

Environmental Conditions:

• Work with tools, dust, fumes, in noisy, cold, hot, humid, outdoor, and high locations.