Remote Bodily Injury Litigation Adjuster

Allstate; Florida; Remote; USD 66,000 - 110,000; Full time

Benefits offered by this job

Tech equipment provided

Connectivity stipend

Benefits from day 1

Job summary

Allstate is seeking a Litigation Bodily Injury Adjuster to remotely investigate automobile casualty claims from home-based offices in the United States. The role emphasizes empathetic customer service, independent investigation, and skilled negotiation to reach fair settlements while documenting every step in compliant claims systems.

The position offers a permanent remote setup, a structured schedule, and access to technology bundles and connectivity support.

Qualifications

• 5+ years of Florida Represented 3rd party Bodily Injury claim handling experience.
• Experience managing severe, complex, and litigated Bodily Injury claims.
• Knowledge of Florida tort reform.
• Florida 6-20 All Lines Adjuster License (Property & Casualty).
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Familiarity with insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Responsibilities

• The Customer Service Expert – you will live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim.
• The Investigator – you’ll confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• The Effective Communicator – you will use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
• The Negotiator – you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
• The Problem Solver – you will utilize multiple tools to get the job done in a fast‑paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
• The Recorder – you will protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.

Skills

Bodily Injury Claims

Casualty Insurance

Claims Resolution

Insurance Adjusting

Litigation

Negotiation

Job description

Allstate is seeking a Litigation Bodily Injury Adjuster to remotely investigate automobile casualty claims from home-based offices in the United States. The role emphasizes empathetic customer service, independent investigation, and skilled negotiation to reach fair settlements while documenting every step in compliant claims systems.

The position offers a permanent remote setup, a structured schedule, and access to technology bundles and connectivity support.