Boat Club Concierge

Brunswick Corporation; Naples (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401k (up to 4% match)

Wellbeing program

Product purchase discounts

Job summary

Brunswick Corporation’s Freedom Boat Club in Naples, FL is looking for a part-time Boatcierge to greet guests, anticipate needs, and guide members to a hassle-free day on the water at our marina.

The role requires weekday, weekend and holiday availability, a background check, and comfort with handheld tablets and phone communication. You’ll join a friendly Operations team focused on service, safety, and creating memorable boating experiences for members.

Qualifications

• Pass a background check and drug screen.
• Be at least 18 years of age.
• Ability to read and manipulate handheld tablets and communicate via phone.
• Availability to work regularly weekdays, weekends and holidays.
• Ability to adhere to all safety policies.
• Experience in or around boats (preferred).
• Strong communication and customer service skills.
• Ability to maintain a calm, positive attitude during periods of high activity.
• Positive, cooperative attitude with the capability of working unsupervised.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Navigate the reservation system via handheld tablet
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Support the team to reach common goals
• Ensure your uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Skills

Strong communication

Customer service

Outdoor/Marina environment

Team collaboration

Job description

Brunswick Corporation’s Freedom Boat Club in Naples, FL is looking for a part-time Boatcierge to greet guests, anticipate needs, and guide members to a hassle-free day on the water at our marina.

The role requires weekday, weekend and holiday availability, a background check, and comfort with handheld tablets and phone communication. You’ll join a friendly Operations team focused on service, safety, and creating memorable boating experiences for members.