Freedom Boat Club - Part-Time Boatcierge at Naples Brookside, FL

Brunswick Corporation; Naples (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401k (up to 4% match)

Wellbeing program

Product purchase discounts

Job summary

Brunswick Corporation’s Freedom Boat Club in Naples, FL is looking for a part-time Boatcierge to greet guests, anticipate needs, and guide members to a hassle-free day on the water at our marina.

The role requires weekday, weekend and holiday availability, a background check, and comfort with handheld tablets and phone communication. You’ll join a friendly Operations team focused on service, safety, and creating memorable boating experiences for members.

Qualifications

• Pass a background check and drug screen.
• Be at least 18 years of age.
• Ability to read and manipulate handheld tablets and communicate via phone.
• Availability to work regularly weekdays, weekends and holidays.
• Ability to adhere to all safety policies.
• Experience in or around boats (preferred).
• Strong communication and customer service skills.
• Ability to maintain a calm, positive attitude during periods of high activity.
• Positive, cooperative attitude with the capability of working unsupervised.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Navigate the reservation system via handheld tablet
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Support the team to reach common goals
• Ensure your uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Skills

Strong communication

Customer service

Outdoor/Marina environment

Team collaboration

Job description

Are you ready for what’s next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Do you love working outside? Do you love the water? Do you love boating?

As part of the talented Freedom Boat Club Operations team, the Boatcierge greets, anticipates needs, and suggests local attractions for members to enjoy a hassle-free day on the water. We are looking for customer-focused friendly and upbeat individuals. This position is part-time and requires availability on weekdays, weekends and holidays.

Essential Functions:

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Navigate the reservation system via handheld tablet
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Support the team to reach common goals
• Ensure your uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Required Qualifications:

• Pass a background check and drug screen
• Be at least 18 years of age
• Ability to read and manipulate handheld tablets and communicate via phone
• Availability to work regularly weekdays, weekends and holidays
• Ability to adhere to all safety policies

Preferred Qualifications:

• Experience in or around boats
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised

Working Conditions:

• Work outdoors and in various weather conditions for an extended period of time
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water

The anticipated pay rate for this position is $15/hr.

Benefits:

• 401k (up to 4% match), wellbeing program, and product purchase discounts
• Competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more

Why Brunswick:

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people.

About Freedom Boat Club:

Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more.

With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do. We are always looking for hardworking, motivated and competitive people who share our passion for getting others out on the open waters.

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact [e-mail] for support.

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: [e-mail] or 866-278-6942.

Brunswick Corporation participates in E-Verify as part of our commitment to a lawful and transparent hiring process. For additional information click here: https://www.brunswick.com/e-verify.

#Brunswick Corporation - Freedom Boat Club