Board Liaison & Community Association Manager

Associa; Fairfield (NJ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan

Wellness and development initiatives

Job summary

Associa is seeking a Community Association Manager (CAM) to join our team in Fairfield, NJ. You will work closely with clients, vendors, and internal departments to ensure smooth operation of homeowner associations and compliant financial reporting.

The role requires strong customer service, effective communication, and the ability to manage multiple projects. Travel to client associations and collaboration with boards are key aspects of the job.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Skills

Customer service

Communication

Team collaboration

Time management

Multitasking

Conflict resolution

Tools

Microsoft Office

Job description

Associa is seeking a Community Association Manager (CAM) to join our team in Fairfield, NJ. You will work closely with clients, vendors, and internal departments to ensure smooth operation of homeowner associations and compliant financial reporting.

The role requires strong customer service, effective communication, and the ability to manage multiple projects. Travel to client associations and collaboration with boards are key aspects of the job.