BMW Service Manager

Asbury Automotive Group; Hamilton (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401K Retirement

Flexible Medical Spending Accounts

Supplemental Life Insurance

Short Term and Long Term Disability

Paid Vacation Time Off

Paid Training

Promotions from Within

Job summary

A leading automotive retailer in Hamilton, New Jersey is seeking an Experienced Service Manager to oversee the service department and its personnel, manage team dynamics, and ensure customer satisfaction. Candidates should possess at least 3 years of experience in service management and strong customer service skills. The position offers a full-time role with benefits including medical, dental, and vision insurance, as well as opportunities for promotions from within the company.

Qualifications

• Must have 3+ years experience as an Automotive Service Manager.
• Proven experience as Automotive Service Writer or Assistant Manager.
• Ability to manage and motivate a team.
• Experience with ADP, DCS, or other automotive software
• Strong customer service and team-motivation
• Ability to manage in a fast paced environment
• Must pass pre-employment screens (Background & Drugs)
• Medical, Dental and Vision Insurance Available
• 401K Retirement
• Paid Vacation after 90 days
• Promotions from Within

Responsibilities

• Oversee the service department and its personnel.
• Forecast goals for the department and strive to achieve them.
• Coordinate with Parts Manager for timely parts turnaround.
• Resolve customer complaints effectively.
• Attend manager meetings and conduct service dept. meetings
• Prepare and administer an annual operating budget for the service dept.
• Handle & resolving customer complaints
• Motivate, train, develop and reward employees
• Communicate with customers about maintenance and service work needed effectively
• Maintain Crown’s value, quality, and integrity

Skills

Customer service skills

Team management

Experience with automotive software

Technical aptitude

Fast-paced environment management

3+ years as Automotive Service Writer/

3+ years as Automotive Service Manager

Fast-paced environment management

Background & Drug screening

Tools

ADP

DCS

Automotive software

Job description

Princeton BMW/Mini, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 80 stores and over 29 brands, is currently looking for an Experienced Service Manager!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for a driven, excited, dedicated individual that is excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

We are looking for an experienced ONLY Service Manager to join our team, and help support our state of the art service facilities.

Qualifications

Job Responsibilities

• Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane
• Forecast goals and objectives for the department and strive to meet them
• Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
• Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
• Attend manager meetings and conduct service dept. meetings
• Prepare and administer an annual operating budget for the service dept.
• Handle & resolving customer complaints
• Motivate, train, develop and reward employees
• Will communicate with customers about maintenance and service work needed effectively
• Continue to maintain Crowns’s value, quality, and integrity

Job Qualifications

• Strong customer service skills are a must
• Must be able to manage a team, motivate and develop
• Experience with ADP, DCS, or other automotive software
• Experience as a technician or good technical aptitude
• Must have 3+ years as an Automotive Service Writer/Service Assistant Manager
• Must have 3+ years as an Automotive Service Manager
• Must be able to manage in a fast paced work environment
• Must be able to pass pre-employments screens (Background & Drugs)
• Medical, Dental and Vision Insurance Available
• 401K Retirement
• Flexible Medical Spending Accounts
• Supplemental Life Insurance
• Short Term and Long Term Disability Packages
• Paid Vacation Time Off After 90 Days
• Paid Training
• Promotions from Within

Full-Time Benefits

• Medical, Dental and Vision Insurance Available
• 401K Retirement
• Flexible Medical Spending Accounts
• Supplemental Life Insurance
• Short Term and Long Term Disability Packages
• Paid Vacation Time Off After 90 Days
• Paid Training
• Promotions from Within

If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.

Apply Here: http://www.Click2Apply.net/xkdw4vn