Automotive Service Manager

Asbury Automotive Group; Greensboro (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement

Flexible Medical Spending Accounts

Short Term and Long Term Disability Packages

Paid Vacation Time Off After 90 Days

Paid Training

Promotions from Within

Job summary

A major automotive retailer is looking for Level 1-2-3-4 BMW Technicians in Greensboro, North Carolina. Responsibilities include overseeing the service department, managing technicians, and ensuring customer satisfaction. Ideal candidates should have over 3 years of experience in automotive service management and strong customer service skills. This role offers medical, dental, and vision insurance, 401K retirement, flexible spending accounts, and opportunities for promotions from within.

Qualifications

• 3+ years as an Automotive Service Writer/Service Assistant Manager.
• 3+ years as an Automotive Service Manager.
• Ability to manage in a fast-paced work environment.

Responsibilities

• Oversee service department, technicians, and service advisors.
• Forecast goals and objectives for the department.
• Handle and resolve customer complaints.

Skills

Customer service skills

Team management

Technical aptitude

Motivating and developing employees

Tools

ADP automotive software

Job description

Crown BMW of Charlottesville, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over80 stores and over 29 brands, is currently looking for Level 1-2-3-4 BMW Technicians!

Crown BMW of Charlottesville is seeking quality technicians primarily with BMW experience. Any diagnostic technician committed to “Fix it right the first time” and properly diagnosing and repairing our fun and challenging product would be considered.

We’re looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

Qualifications

Job Responsibilities

• Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane
• Forecast goals and objectives for the department and strive to meet them
• Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
• Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
• Attend manager meetings and conduct service dept. meetings
• Prepare and administer an annual operating budget for the service dept.
• Handle & resolving customer complaints
• Motivate, train, develop and reward employees
• Will communicate with customers about maintenance and service work needed effectively
• Continue to maintain Crown's value, quality, and integrity

Job Qualifications

• Strong customer service skills are a must
• Must be able to manage a team, motivate and develop
• Experience with ADP or other automotive software
• Experience as a technician or good technical aptitude
• Must have 3+ years as an Automotive Service Writer/Service Assistant Manager
• Must have 3+ years as an Automotive Service Manager
• Must be able to manage in a fast paced work environment
• Must be able to pass pre-employments screens (Background & Drugs)
• Medical, Dental and Vision Insurance Available
• 401K Retirement
• Flexible Medical Spending Accounts
• Supplemental Life Insurance
• Short Term and Long Term Disability Packages
• Paid Vacation Time Off After 90 Days
• Paid Training
• Promotions from Within

If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.

Apply Here: http://www.Click2Apply.net/3bd456q