BMW Product Specialist

AutoNation; Roseville (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic BMW Product Specialist to join their team. This entry-level position offers the opportunity to provide exceptional customer service and sales support in a fast-paced automotive environment. You will engage with customers, understand their needs, and guide them through the vehicle selection process, ensuring a memorable delivery experience. With comprehensive training and a focus on personal growth, this role paves the way for future career advancements within the company. Join a team that values innovation, teamwork, and a commitment to making a positive impact in the automotive industry.

Benefits

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Employee discounts on vehicles and services

Access to discounts through YouDecide

Qualifications

• Proven ability to provide an exceptional customer experience.
• Demonstrated communication and interpersonal skills.

Responsibilities

• Welcoming customers and listening to their needs.
• Using a consultative selling process to match the best vehicle.
• Following up with Customers to ensure satisfaction.

Skills

Customer Service

Sales Skills

Communication Skills

Organizational Skills

Education

High School Diploma or Equivalent

Job description

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Join to apply for the BMW Product Specialist role at AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

What are the day-to-day responsibilities?

• Welcoming customers and listening to their needs
• Using a consultative selling process to match the best vehicle to the Customer needs
• Creating a great vehicle delivery experience for the Customer
• Following up with Customers to ensure satisfaction
• Prospecting through referrals and other creative approaches
• Setting and achieving targeted sales goals
• Gaining superior product knowledge to effectively help Customers
• Transition Customers to the Service Department to support their ownership experience
• Providing an exceptional customer experience to drive loyalty
  
  

How will I know if I am successful?

The performance of a Product Specialist is measured by achieving:

• Targeted unit sales and gross profit
• Targeted Customer Satisfaction Index
  
  

What are the requirements for this job?

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Prior sales experience preferred but not required
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record
  
  

What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Product Specialist role. Opportunities may include:

• Sales Manager
• Financial Services Manager
• Service Advisor
  
  

This position at BMW Roseville pays $21/hr.

Exciting Benefits And Perks Await You

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
  
  

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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