BMS Service Project Lead — Field & Data Center Ops

Mantisinnovation; Chicago (IL); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Matching

Paid Vacation & Holidays

Flexible hybrid work schedule

Job summary

Mantis Innovation is seeking a BMS Service Project Manager to lead day-to-day service operations for building automation systems in data centers and mission-critical facilities across the United States. You will supervise a team of BMS Service Technicians, coordinate dispatch and resources, and ensure safe, efficient project execution aligned with company standards.

This role requires 50%+ overnight travel nationwide, close collaboration with the Construction Manager on project planning and

Qualifications

• 4–7 years of BMS, BAS, HVAC controls, or building automation experience
• 1–3 years leading technicians, crews, or field service operations
• Experience creating and upholding Method of Procedures (MOPs) to manage projects
• Experience coordinating service projects, work orders, schedules, and field resources
• Advanced troubleshooting capability across controls systems, networks, and integrations
• Experience working in data centers, mission-critical facilities, healthcare, or similar environments

Responsibilities

• Lead daily activities of BMS Service Technicians across assigned service projects and customer sites
• Coordinate technician scheduling, dispatch, and resource allocation to support service commitments
• Monitor service progress and ensure work is completed safely, efficiently, and in accordance with company standards
• Support execution of service projects, repairs, commissioning activities, system upgrades, and corrective actions
• Track project milestones, labor utilization, and service completion status
• Escalate resource constraints, schedule risks, and customer-impacting issues to the Construction Manager
• Serve as the primary technical escalation point for technicians on complex controls issues
• Support or perform advanced troubleshooting of BMS hardware, software, controllers, integrations, and networks when required
• Review root-cause analysis and corrective actions for recurring system issues
• Validate commissioning activities, programming changes, and system modifications
• Ensure service documentation and technical records are completed accurately and consistently

Skills

BMS/BAS/Controls

Team leadership

MOPs / SOPs

Project coordination

Troubleshooting

Data center experience

Job description

Mantis Innovation is seeking a BMS Service Project Manager to lead day-to-day service operations for building automation systems in data centers and mission-critical facilities across the United States. You will supervise a team of BMS Service Technicians, coordinate dispatch and resources, and ensure safe, efficient project execution aligned with company standards.

This role requires 50%+ overnight travel nationwide, close collaboration with the Construction Manager on project planning and