Blood Order Processing Technician / Part-Time

Vitalant; Bismarck (ND); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K + match

Tuition assistance

Life insurance

Disability insurance

Paid time off

Employee Resource Groups

Recognition and perks

Job summary

Vitalant is seeking a Hospital Distribution Technician in Bismarck, ND, to support patient care by receiving, preparing, and shipping blood products with precision. The role requires careful inspection of products and professional customer communication in a fast-paced healthcare setting.

You will operate company vehicles, maintain records, and ensure storage and equipment standards while adhering to SOPs. Weekend/on-call shifts and a Monday/Friday schedule are involved.

Qualifications

• High school diploma or GED.
• Strong customer service and communication skills.
• Ability to accurately enter, review and maintain information using computer systems.
• Ability to follow detailed standard operating procedures and established quality requirements.
• Ability to work the schedule associated with the position, including weekends and on-call responsibilities.

Responsibilities

• Receive, prepare, and ship routing, ASAP and STAT orders of blood and blood products, conducting a visual inspection of each product prior to shipment to ensure order accuracy.
• Deliver products to Vitalant customers in company vehicle.
• Communicate with customers regarding order fulfilment, turnaround times, and product availability.
• Maintain accurate hospital service records for transactions and process fees.
• Monitor all storage requirements, service equipment and vehicle work areas.

Skills

Customer service

Communication

Attention to detail

Computer literacy

Schedule flexibility

Physical stamina

Education

High school diploma or GED

Tools

Computer systems

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.Work Shift (if applicable):Shift 1 (United States of America)Job Description:Vitalant is seeking a Hospital Distribution Technician dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.This is a great opportunity for someone who is detail-oriented, dependable and comfortable working in a fast-paced, highly regulated healthcare environment. You do not need to come from a blood banking background to make an impact. We’re looking for individuals who can follow detailed procedures, provide excellent customer service, work accurately under pressure and understand the importance of getting every order right. While you may never meet the patient receiving the blood you handle, the work you do directly supports patient care every day.Required QualificationsHigh school diploma or GED.Driver’s License with good driving record required in all locations except PA.Strong customer service and communication skills.Ability to accurately enter, review and maintain information using computer systems.Ability to follow detailed standard operating procedures and established quality requirements.Ability to work the schedule associated with the position, which may include weekends, holidays, evenings and/or on-call responsibilities depending on location.Ability to perform the physical requirements of the position, including handling, moving and preparing blood products and related supplies.Required Schedule:Every Monday & Friday 9a-4:30p + Sat & Sun 10a-1p + On call every weekend Saturday, Sunday and rotating on-call Fridays (about every 3rd Friday).On-call is every weekend from 1pm Saturday – 10am Sunday, and 1pm Sunday – 7am Monday, as well as roughly every third Friday from 4:30pm – 10am Saturday.Starting Pay: $17.09 - $18.27 hourly, based on experienceOur comprehensive total rewards support you, your family, and your future withMedical, dental, and vision insurance401K + 5% company matchTuition assistance up to $5k per yearFree basic life and AD&D insuranceFree short-and-long-term disability insurancePaid time offEmployee Resource GroupsRecognition and perksAs a Hospital Distribution Technician you'll get toReceive, prepare, and ship routing, ASAP and STAT orders of blood and blood products, conducting a visual inspection of each product prior to shipment to ensure order accuracy.Professionally and safely deliver products to Vitalant customers in company vehicle.Communicate with customers regarding order fulfilment, turnaround times, and product availability.Maintain accurate hospital service records for transactions and process fees.Monitor all storage requirements, service equipment and vehicle work areas.High School diploma or GED requiredValid in-state driver's licenseSix months of customer service experience requiredPrior healthcare industry experience preferredAble to lift 40lbsLocation:517 South 7th Street PO Box 2052 Bismarck, ND 58504Job Category:Distribution ServicesContact Information: [e-mail] you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.