Blood Order & Distribution Technician — Patient Impact

Vitalant; Bismarck (ND); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K + 5% company match

Tuition assistance up to $5k per year

Life and AD&D insurance

Short- and long-term disability保险

Paid time off

Employee Resource Groups

Recognition and perks

Job summary

Vitalant is seeking a Hospital Distribution Technician focused on precise handling of blood products and dependable customer service. This role supports patient care through accurate order fulfillment and safe delivery to healthcare providers.

Ideal candidates follow strict procedures, communicate clearly about orders, and adapt to a fast-paced, regulated healthcare environment. The position requires lifting and weekend/on-call responsibilities as needed at the Bismarck site.

Qualifications

• High school diploma or GED.
• Driver’s License with good driving record required in all locations except PA.
• Strong customer service and communication skills.
• Ability to accurately enter, review and maintain information using computer systems.
• Ability to follow detailed standard operating procedures and established quality requirements.
• Ability to work the schedule associated with the position, which may include weekends, holidays, evenings and/or on-call responsibilities depending on location.
• Ability to perform the physical requirements of the position, including handling, moving and preparing blood products and related supplies.

Responsibilities

• Receive, prepare, and ship routing, ASAP and STAT orders of blood and blood products, conducting a visual inspection of each product prior to shipment to ensure order accuracy.
• Professionally and safely deliver products to Vitalant customers in company vehicle.
• Communicate with customers regarding order fulfilment, turnaround times, and product availability.
• Maintain accurate hospital service records for transactions and process fees.
• Monitor all storage requirements, service equipment and vehicle work areas.
• High School diploma or GED required.
• Valid in-state driver's license.
• Six months of customer service experience required.
• Prior healthcare industry experience preferred.
• Able to lift 40lbs.

Skills

Customer service

Communication

Data entry

SOP adherence

Schedule flexibility

Lifting 40 lbs

Education

High school diploma or GED

Tools

Computer systems

Job description

Vitalant is seeking a Hospital Distribution Technician focused on precise handling of blood products and dependable customer service. This role supports patient care through accurate order fulfillment and safe delivery to healthcare providers.

Ideal candidates follow strict procedures, communicate clearly about orders, and adapt to a fast-paced, regulated healthcare environment. The position requires lifting and weekend/on-call responsibilities as needed at the Bismarck site.