Blood Donor Technician

Massachusetts General Hospital; Boston (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player seeks a dedicated Apheresis Technician I to join their team. In this vital role, you will be responsible for donor registration, screening, and performing blood collection procedures. Your commitment to quality and customer service will help meet annual blood collection goals while ensuring donor safety and satisfaction. This position requires a flexible schedule and offers the opportunity to work in a supportive environment that values professionalism and teamwork. If you are passionate about contributing to community health and have a background in patient care, this role is perfect for you.

Qualifications

• Experience in donor care and blood collection processes.
• Knowledge of quality control and safety procedures.

Responsibilities

• Conduct donor interviews and perform blood collection procedures.
• Ensure compliance with safety and quality standards.

Skills

Donor Center Processes

Phlebotomy

Quality Control

Customer Service

Medical History Assessment

Education

High School Diploma or GED

Tools

cGMP Standards

Job description

Under the general supervision of the Nurse Manager, Blood Donor Center, the Apheresis Technician I performs donor registration, screening, whole blood collection, automated platelet and red blood cell apheresis collections and preparation of components from collected whole blood. Provides excellent customer service. Balances production, donor care and quality requirements to meet annual blood collection goals. The Apheresis Technician I complies with all applicable state and federal regulations, as well as, hospital policies and procedures to ensure the safety of the donor and quality of the blood components.

Skills, Abilities, and Competencies Required

Donor Center Processes:

• Provides donor greetings, directs donors to read educational materials, and assists with completing donor cards.

• Conducts donor interviews to obtain accurate and complete medical history information.

• Determines donor suitability using donor guideline manuals and department reference materials.

• Performs whole blood phlebotomy and automated apheresis donations.

• Labels sample tubes and collection packs, completes records, and handles products post-collection per FDA guidelines.

• Prepares components in the component prep lab using centrifugation, separation, mixing, and labeling techniques, ensuring accuracy in data entry.

• Records the results of all procedures performed using Current Good Manufacturing Practices (cGMP).

Quality Control and Support:

• Performs Quality Control and Preventive Maintenance procedures.

• Assists donor center staff with managing reactions and medical emergencies.

• Maintains equipment and stocks supplies both in-house and on buses.

• Ensures donor information and records remain confidential as per MGH Privacy/Confidentiality/HIPPA policies.

• Adheres to safety and infection control techniques.

• Provides education and support to donors and the public.

Professionalism:

• Exhibits professionalism in appearance and grooming.

• Maintains prompt and regular attendance.

Licenses, Certifications, and/or Registrations:

• Medical Assistant certificate or phlebotomy training (desired).

• National Phlebotomy Certification (desired).

• CPR certification (desired).

Education:

• High school diploma or GED required.

Experience:

• Previous patient/donor care experience or experience in a patient care or blood donor setting (preferred).

• Proficiency in a second language (desired).

Flexible schedule required!

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.