Blood Collection Staff - Customer Service

American Red Cross; Lawrence (KS); On-site; Full time

Job summary

Join a leading humanitarian organization as a vital team member assisting with blood collection. This role offers paid training, competitive compensation, and a chance to make a positive impact in your community. Enjoy mentorship and growth opportunities while working in a supportive environment. Ideal for those with customer service skills and a passion for helping others.

Benefits

Medical benefits

Dental benefits

Vision benefits

401K

Paid family leave

Employee assistance

Disability insurance

Qualifications

• Customer service experience required.
• Physical ability to lift and stand for long periods.

Responsibilities

• Assist with blood collection and create a welcoming environment.
• Maintain safety standards and connect with donors.

Skills

Customer service

Effective communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Description:

We provide Paid-Training - no prior medical experience required!

Joining The American Red Cross is a unique experience. Become part of the world's largest humanitarian network, working with a team of welcoming, diverse, and dedicated individuals. Grow your career in a movement that values helping people, strengthening communities, and making a positive impact.

As a team member, you'll receive mentorship and support to develop a purposeful career aligned with our mission. Enjoy competitive compensation, benefits, and a community that values your personal and professional growth.

Where Your Career is a Force for Good!

Job Overview:

Utilize your healthcare and/or customer service skills to assist with blood collection, including transporting and setting up equipment, creating a welcoming environment for donors, and following safety procedures to ensure safe blood donations.

We offer paid phlebotomy training and opportunities to advance your healthcare career. Learn more about the role: rdcrss.org/lifesavingrole

Key Responsibilities:

• Connect personally with donors to share the impact of their donations.
• Create a friendly environment to encourage repeat donations.
• Maintain attention to detail to meet goals and safety standards.
• May operate Red Cross vehicles and assist with setup and teardown at donation sites. A minimum height of 60 inches may be required for vehicle operation.

Schedule (Lawrence, Kansas):

• Variable schedule including early mornings, late nights, weekends, and holidays.
• Schedule provided 2-3 weeks in advance.

Pay:

• Starting at $17.50/hour, with potential increases based on experience.

Minimum Qualifications:

• High school diploma or equivalent.
• Customer service experience and effective communication skills.
• Valid driver's license with a good record.
• Physical ability to lift, push, or pull heavy weights, and to sit or stand for long periods.
• Proficiency with Microsoft Office applications.

Preferred Qualifications:

• Healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Leadership experience.

Benefits:

Our comprehensive benefits include medical, dental, vision, savings accounts, PTO, holidays, 401K, paid family leave, employee assistance, disability insurance, and recognition programs.

Apply now and make your career a force for good!

The American Red Cross is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected characteristics.