Blended Enhanced Targeted Case Manager

WES HEALTH SYSTEM; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Job summary

WES HEALTH SYSTEM in the United States seeks a BETCM Case Manager to support clients in accessing medical, social, educational, and other needed services. You will assess needs, develop service plans, and advocate for improved services and reduced stigma.

Role includes coordinating community resources, providing counseling, and maintaining case records. On-call availability and in-office outreach are required to support clients and crisis situations.

Qualifications

• Bachelor's or Master's degree in Human services or related field or equivalent.
• Registered Nurse (RN) qualification or clinical background.
• Equivalent combination of training and experience as approved.

Responsibilities

• Assist clients in accessing medical, social, educational, and supportive services.
• Develop service plans after assessing client history and life situation.
• Advocate to improve services and reduce stigma.
• Provide supportive counseling to clients and families.
• Coordinate with community resources and service providers.
• Maintain documentation of consumer contacts and service plans.

Job description

General Overview Of Key Roles & Responsibilities

• The individual occupying this position will assist assigned clients in gaining access-needed resources such as medical, social, educational, and any other needed supportive services. This position will report directly to and supervised by their assigned BETCM Supervisor.
• These functions are directed at specific outcomes for the benefits of the persons served and should follow the priorities listed below in assisting persons in meeting their needs;
• Organizing and bringing to bear the natural supports available to the person through family, friends, neighbors, etc. when the persons needs cannot be met through these means;
• Organizing and bringing to bear resources available in the local community and generic service providers. When the persons needs cannot be met through these means, then
• Obtaining specialized services through available mental health treatment and rehabilitation services and facilities. This includes service providers who specialize in servicing several different disability groups such as the Office of Vocational Rehabilitation.

Essential & Core Functions

• (85 %) of the targeted case manager’s time will be spent on the following consumer/collateral activities.
• Assessment of consumer’s history and present life situation with consumer input in order to develop a service plan.
• Advocacy efforts o improve services, eliminate stigma, resolve problems, etc
• Provisions of supportive counseling to consumers, their families and other caretakers.
• Informal Support network building
• Assisting consumers in identifying, accessing and learning to use community resources appropriately to meet his/her daily living needs.
• Referral and linking with appropriate services as specified in the treatment/service plan.
• A minimum of 15% of the BETCM Case Managers time will be spent in the following types of meetings/paperwork activities;
• Documenting consumer/collateral contacts
• Monitoring of service/treatment and service planning meetings
• Participation in individual and /or group supervisory meetings
• Participation in treatment and service planning meetings
• Participation in staff or DBH/MR approved training
• Completion of DBH/MR Client Assessment Battery, State Client
• Outcome forms and surveys to assist impact of the County’s
• Comprehensive Case Management Plan
• A minimum of 50% of the BETCM Case Managers time will be spent out of the office in direct client or collateral contacts.
• BETCM Case Managers will have 24 hour a day, 7 days per week on-call responsibility and must be accessible to supervisor, via cell phone, within a 15 minute response time to provide emergency/crises care. In addition, on-call BETCM Case Managers are required to make face-to-face contact with consumer and Crisis Response Center in the event of a possible hospitalization within 1.25 hours of the initial call.

Additional Responsibilities

• Performs other duties and special projects as assigned.

PREREQUISITES & QUALIFICATIONS FOR THE POSITION:

• Bachelors or Masters Degree in Human services or related field, and;
• Must be a Registered Nurse or;
• A High School Diploma and 12 semester credit hours in the human services or related field, and two (2) years with one (1) year in direct client contact or;
• A High school Diploma and five (5) years of mental health care experience in the public or private human services, and employment as an intensive case manager prior to April 1,1989 or;
• Any equivalent combination of training and experience as approved by the Agency and OHM guideline

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability