Bldg Tech Support GR 5-12

Bentonville Schools; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Bentonville Schools is seeking a Building Tech Support in the GR 5-12 range at Lincoln Jr. High School. Under the Director of Technology, you will install, maintain, troubleshoot and repair all district hardware/software systems to support staff and students.

Responsibilities include assisting with installation/configuration, daily operations, verifying functionality, and tracking inventory in the helpdesk system. Travel to district locations is required.

Qualifications

• High School diploma or equivalent.
• 2) Industry certifications (CompTIA, Microsoft, HP, Dell, Cisco) preferred.
• 3) Experience installing, configuring, and troubleshooting PC, laptop and mobile hardware/software.
• 4) Excellent communication and teamwork skills.

Responsibilities

• Install, maintain, troubleshoot and repair district hardware/software systems.
• Assist staff and students with hardware/software installation, configuration and usability.
• Verify functionality of hardware and software components.
• Troubleshoot hardware and software issues in person, remotely and by phone.
• Assist staff and students with hardware/software problems and answer questions.
• Track inventory and progress in helpdesk/asset management software.

Skills

Interpersonal skills

Team player

Patience

Technology passion

Oral and written communication

PC/Laptop/Tablet hardware experience

Windows installation/troubleshooting

Education

High School diploma

Industry certifications (CompTIA, Microsoft, HP, Dell, Cisco)

Tools

PC/Laptop/Tablet hardware

Windows OS troubleshooting

Job description

• Position Type: Technology/ Bldg Tech Support GR 5-12
• Date Posted: 10/15/2026
• Location: Lincoln Jr. High School
• Date Available: ASAP

Building Tech Support GR 5-12

Position Purpose

Under the general supervision of the Director of Technology, to install, maintain, troubleshoot and repair all assigned district hardware/software systems.

Essential Performance Responsibilities

• Assist district staff and students with installation, configuration and ongoing usability of hardware and software
• Offer daily operations and systems support to staff and students
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Assist staff and students with hardware/software problems and answer their questions
• Track inventory and work progress in district helpdesk/asset management software

Additional Duties

Performs other related tasks as assigned.

Equipment

Uses personal computers, scanners, printers and related equipment.

Travel Requirements

Travel to school district locations to repair hardware, install software and assist end users.

Knowledge, Skills and Abilities

• Excellent interpersonal skills
• Patience and a genuine interest in helping people
• Ability to excel as part of a team
• Interest and passion for technology
• Possession of excellent oral and written communication skills
• Experience with PC, laptop, and/or tablet computer hardware
• Experience with installing, configuring, and troubleshooting Windows

Physical and Mental Demands, Work Hazards

Works in standard office and school building environments.

Qualifications Profile

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

• High School diploma.
• Industry certifications preferred (CompTIA, Microsoft, HP, Dell, Cisco)
• Motor Vehicle Operator's License or ability to provide own transportation.
• Verified successful experience installing, configuring, and troubleshooting PC, laptop, and mobile hardware/software.