Bladder Physiatry Technician

Duly Health and Care; Wheaton (IL); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Healthcare benefits (medical, dental,

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Job summary

Duly Health and Care is seeking a clinical support professional to perform urodynamic testing, PTNS, and related urological procedures in an outpatient setting. You will educate patients, prepare and troubleshoot equipment, and ensure HIPAA-compliant, high-quality care throughout their visit.

Join a physician-led, collaborative team focused on patient-centered outcomes, safety, and an efficient workflow. Competitive benefits and a structured work schedule in Wheaton, IL are provided.

Qualifications

• Perform urodynamic testing, PTNS, and other specialized urological procedures in outpatient settings.
• Educate and support patients during procedures and ensure a positive experience.
• Prepare, maintain and troubleshoot procedure equipment for safe, efficient operations.
• Adhere to HIPAA and safety standards to protect patient privacy.

Responsibilities

• Collaborate with physicians, APPs, nurses and staff to support patient flow and care quality.
• Cross-train to provide clinical support throughout the outpatient practice.
• Document accurately in the EMR and maintain data integrity.
• Contribute to a respectful, patient-centered care environment.

Tools

EMR

Job description

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

Hours : Monday-Friday 8am-4pm

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

JOB DESCRIPTION:

• Perform urodynamic testing, Percutaneous Tibial Nerve Stimulation (PTNS), and other specialized urological procedures while providing compassionate, patient-centered care in an outpatient healthcare setting.
• Educate and support patients throughout procedures by explaining processes, addressing questions and concerns, and helping ensure a comfortable and positive patient experience.
• Prepare, maintain, and troubleshoot procedure equipment and supplies to ensure a safe, efficient, and well-organized clinical environment.
• Follow established infection prevention and control practices, healthcare safety standards, and HIPAA requirements to protect patient privacy and maintain confidentiality.
• Monitor and maintain inventory of specialized supplies and equipment needed for urological procedures, ensuring appropriate supplies are readily available for daily clinical operations.
• Collaborate closely with physicians, advanced practice providers, nurses, and clinical staff to support efficient patient flow and high-quality care.
• Cross-train to provide comprehensive clinical support throughout the outpatient practice, including patient rooming, assisting with procedures, collecting and documenting patient data, and accurately entering information into the electronic medical record (EMR).
• Maintain accurate and timely clinical documentation while ensuring all patient information is handled in accordance with HIPAA and organizational policies.
• Contribute to a positive, respectful, and team-oriented healthcare environment focused on patient safety, quality care, and an exceptional patient experience.

The compensation for this role includes a base pay range of 20.59 - 30.89 USD Hourly, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.