Bladder Physiatry Technician

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Town of Wheaton (WI); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off (VT O)

Parental leave

Job summary

Duly Health and Care provides support to help you do your best work in an outpatient healthcare setting. This role performs urodynamic testing, PTNS, and other specialized urological procedures while educating and supporting patients for a comfortable, positive experience.

You will maintain equipment, ensure HIPAA compliance, document in the EMR, and collaborate with physicians, nurses and staff to optimize patient flow and care quality.

Qualifications

• Experience performing urodynamic testing and specialized urological procedures.
• Ability to educate and support patients through procedures.
• Familiarity with outpatient clinical operations and HIPAA requirements.

Responsibilities

• Perform urodynamic testing, PTNS, and other specialized urological procedures.
• Educate and support patients for a comfortable, positive experience.
• Prepare, maintain, and troubleshoot procedure equipment; ensure a safe clinical environment.
• Maintain infection prevention and HIPAA compliance; protect patient privacy.

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

Hours

Monday-Friday 8am-4pm

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

JOB DESCRIPTION

Perform urodynamic testing, Percutaneous Tibial Nerve Stimulation (PTNS), and other specialized urological procedures while providing compassionate, patient-centered care in an outpatient healthcare setting. Educate and support patients throughout procedures by explaining processes, addressing questions and concerns, and helping ensure a comfortable and positive patient experience. Prepare, maintain, and troubleshoot procedure equipment and supplies to ensure a safe, efficient, and well-organized clinical environment. Follow established infection prevention and control practices, healthcare safety standards, and HIPAA requirements to protect patient privacy and maintain confidentiality. Monitor and maintain inventory of specialized supplies and equipment needed for urological procedures, ensuring appropriate supplies are readily available for daily clinical operations. Collaborate closely with physicians, advanced practice providers, nurses, and clinical staff to support efficient patient flow and high-quality care. Cross-train to provide comprehensive clinical support throughout the outpatient practice, including patient rooming, assisting with procedures, collecting and documenting patient data, and accurately entering information into the electronic medical record (EMR). Maintain accurate and timely clinical documentation while ensuring all patient information is handled in accordance with HIPAA and organizational policies. Contribute to a positive, respectful, and team-oriented healthcare environment focused on patient safety, quality care, and an exceptional patient experience.

The compensation for this role includes a base pay range of 20.59 - 30.89 USD Hourly, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.