Bksfld Area Lab Systems Coord

Bakersfield Memorial Hospital; Bakersfield (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Dignity Health - Memorial Hospital in Bakersfield, CA seeks an organized Laboratory Information Systems (LIS) Coordinator to maintain interfaces, billing, and test menus. You will collaborate with physicians, nurses, ward clerks, phlebotomists, and IT staff to resolve specimen and reporting issues.

The role requires a Bachelor's degree and CA CLS MT(ASCP) eligibility, with hospital experience preferred. Cerner experience is a plus in a 385-bed acute care facility.

Qualifications

• Bachelor’s degree required.
• CA CLS MT(ASCP) in good standing or equivalent preferred.
• Strong medical and computer terminology and data entry skills.

Responsibilities

• First line of troubleshooting and ticket creation for end users.
• Coordinate new user orientation and training with IS.
• Represent the laboratory on IS matters and upgrades.
• Evaluate new technologies and coordinate instrument interfaces.
• Maintain current interfaces, billing, and test menus.

Skills

Communication

Organization

Medical terminology

Data entry

Problem solving

Education

Bachelor’s degree

CA CLS MT(ASCP) in good standing

Tools

Cerner

Job description

Job Summary and Responsibilities

As our Bakersfield Area LIS Coordinator you will be reporting to the Laboratory Directors.

In this role you will be responsible for maintaining current interfaces, billing, and test menus.

To be successful in this role you will interact with physicians, nurses, ward clerks, phlebotomists, other clinical laboratory scientists and other health care professionals in the resolution of problems involving patient specimen collection and handling, appropriateness of specimens, clarification of orders and result reporting.

Laboratory Information Systems Responsibilities:

• First line of problem solving/troubleshooting issues for end users before the need of the help desk. Creates tickets, completes interface testing, and monitors completion of tickets in a timely manner.
• Communication link with Information Systems regarding planned and unplanned circumstances, i.e. downtimes.
• Coordinate new users orientation with Information Systems related issues, i.e. access, menu assignment, training as assigned by the department manager. Educate users during updates.
• Reviews internal department policy changes that may require Information Systems changes and informing Information Systems regarding the changes.
• Represents the laboratory on information systems matters with other departments, MCG and LCG calls, including Cerner system upgrades, interface projects, billing updates and test code assignments, reference lab changes, and new test development and testing.
• Evaluate new technologies within the scope of their expertise. Coordinates new instrument installations and interfaces. Maintains and updates current instrument interfaces.

Job Requirements

Minimum Requirements:

• Minimum of a Bachelor’s degree
• Current or previous (Inactive) CA CLS in good standing or MT(ASCP)
• Must have medical terminology, basic computer terminology and data entry skills.

Preferred Skills:

• NCA or equivalent
• One year acute care hospital experience
• Bachelor’s degree in laboratory science

Special Skills:

• Above average communication and organizational skills.
• Ability to adapt to workload demands and function efficiently during difficult or emergency situations

Where You’ll Work

Founded in 1956, Dignity Health - Memorial Hospital is a 385-bed, acute care, nonprofit hospital located in Bakersfield, California. Serving nearly 100,000 patients annually, the hospital offers a full complement of services including heart care, maternity care, and orthopedics. Additionally, Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and its Lauren Small Children’s Center is the first comprehensive pediatric program in Kern County.

One Community. One Mission. One California