BizOps Director: Lead Strategy, Scale Operations

Rippling; San Francisco (CA); On-site; USD 250,000 - 320,000; Full time

Job summary

You will build and mentor a high-performance team, develop dashboards and data models, and partner with Finance and RevOps to define reliable metrics as Rippling scales into a multi-billion-dollar organization.

Qualifications

• 12+ years of experience in top-tier Management Consulting, BizOps, or as a VC-backed Founder.
• 3+ years of direct people management.
• Proven track record of scaling critical business functions (e.g., Sales Ops, Customer Support, GTM).
• First-principles thinking: the ability to deconstruct complex problems without recipe templates.
• All-Altitude Operation: comfortable working with C-level execs and ICs; data-driven mindset.

Responsibilities

• Direct, mentor, and recruit a elite team of BizOps operators.
• Translate high-level executive directives into cross-functional programs.
• Identify operational friction across Product, Eng, Sales, and Ops and design structural solutions.
• Build your own SQL queries, dashboards, and analyses to inform decisions.
• Partner with Finance and RevOps to standardize source-of-truth metrics.

Skills

People management

Management Consulting

BizOps

Data fluency

First-principles thinking

Cross-functional leadership

Strategic thinking

Tools

SQL

Dashboards

Spreadsheets

Job description

You will build and mentor a high-performance team, develop dashboards and data models, and partner with Finance and RevOps to define reliable metrics as Rippling scales into a multi-billion-dollar organization.