Bistro Guest Experience Associate

Courtyard by Marriott Atlanta Norcross/ Peachtree Corners; Norcross (GA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

Advancement opportunities

On-demand pay (if applicable)

Pet insurance

401k plan

Employee discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking an outgoing Bistro Attendant to be the face of our hotel restaurant. You will deliver outstanding customer service, answer questions about food and beverages, take orders, and help create a welcoming dining experience for guests.

The role emphasizes teamwork, a keen eye for detail, flexible hours, and the ability to work independently. Health benefits for full-time associates, paid time off, holidays, and advancement opportunities are part of our supportive

Qualifications

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

Responsibilities

• Welcome and connect with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or Hotel functions and services
• Take food and beverage orders from guests, enter orders in POS system.
• Prepare coffee barista drinks, specialty drinks and food orders utilizing Turbo Chef
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)
• Teamwork -- Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure the smooth and efficient operation of the Bistro as directed by the immediate supervisor.

Skills

Detail-oriented

Time management

Customer service

Teamwork

Flexibility

Independence

Background check

Instruction following

Job description

Waterford Hotel Group is seeking an outgoing Bistro Attendant to be the face of our hotel restaurant. You will deliver outstanding customer service, answer questions about food and beverages, take orders, and help create a welcoming dining experience for guests.

The role emphasizes teamwork, a keen eye for detail, flexible hours, and the ability to work independently. Health benefits for full-time associates, paid time off, holidays, and advancement opportunities are part of our supportive