Bistro Attendant

Waterford Group Llc; Norcross (GA); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

Birthday leave

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a Bistro Attendant to be the welcoming face of our hotel restaurant. You will provide outstanding customer service and help guests enjoy a memorable dining experience.

Responsibilities include taking orders, answering questions, preparing coffee/barista drinks, handling payments, and maintaining a clean service area. You will work as part of a team, adapt to busy shifts, and ensure guest satisfaction throughout service.

Qualifications

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

Responsibilities

• Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or Hotel functions and services
• Take food and beverage orders from guests, enter orders in POS system.
• Prepare coffee barista drinks, specialty drinks and food orders utilizing Turbo Chef
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)
• Teamwork -- Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure the smooth and efficient operation of the Bistro as directed by the immediate supervisor.

Job description

ABOUT US

At Waterford Hotel Groupwe pride ourselveson cultivating a workplace that feels like home and brings out the best in you, each and every day.We will celebrate your successes, appreciate yourstrengths, and offeranenvironmentwhereeach of us can truly be ourselves.We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.Come for a JOB, stay for a CAREER.

Bistro Attendant Overview:

We are looking for an outgoing, food passionate individual to be the face of our hotel restaurant. You will be responsible for providing outstanding customer service while allowing our guests a special dining experience.

Responsibilities:

• Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or Hotel functions and services
• Take food and beverage orders from guests, enter orders in POS system.
• Prepare coffee barista drinks, specialty drinks and food ordersutilizing Turbo Chef
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage,food,and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges,or make change (if applicable)
• Teamwork -- Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure the smooth and efficient operation of the Bistro as directed by the immediate supervisor.

Job Requirements:

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

• Health Insurance is available on the first of the month after hire!
• We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone's needs are different and there is something for everyone with numerous supplemental insurances to choose from.
• Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date.

EXCITING EXTRAS

• On Demand Pay-Why wait for pay day - get your pay when you need it 24/7.
• Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan-Nobody wants to work forever, start planning for your future now.
• Hotel Discounts- It's one of the biggest industry perks.
• Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Waterford Hotel Group