Guest Experience Bistro Attendant | Barista & Service Pro

Waterford Group Llc; Norcross (GA); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

Birthday leave

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a Bistro Attendant to be the welcoming face of our hotel restaurant. You will provide outstanding customer service and help guests enjoy a memorable dining experience.

Responsibilities include taking orders, answering questions, preparing coffee/barista drinks, handling payments, and maintaining a clean service area. You will work as part of a team, adapt to busy shifts, and ensure guest satisfaction throughout service.

Qualifications

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

Responsibilities

• Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or Hotel functions and services
• Take food and beverage orders from guests, enter orders in POS system.
• Prepare coffee barista drinks, specialty drinks and food orders utilizing Turbo Chef
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)
• Teamwork -- Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure the smooth and efficient operation of the Bistro as directed by the immediate supervisor.

Job description

Waterford Hotel Group is seeking a Bistro Attendant to be the welcoming face of our hotel restaurant. You will provide outstanding customer service and help guests enjoy a memorable dining experience.

Responsibilities include taking orders, answering questions, preparing coffee/barista drinks, handling payments, and maintaining a clean service area. You will work as part of a team, adapt to busy shifts, and ensure guest satisfaction throughout service.