Bistro Crew Member

Stone Brewing; Escondido (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a pioneering craft brewery as a Bistro Crew Member, where your passion for customer service will shine. In this dynamic role, you'll greet guests warmly, serve delicious food and drinks, and ensure an exceptional dining experience. As part of an innovative team at a well-respected brewery, you'll contribute to a legacy of quality and hospitality. Enjoy perks like paid time off, discounts on company products, and a supportive work environment focused on your growth and well-being. If you're reliable, enthusiastic, and ready to make a difference, we want to hear from you!

Benefits

Company beer perks program and discounts

Paid Time Off

Health & Wellness programs

Career Development programs

12 paid Holidays

Qualifications

• 1+ year experience in a high-volume restaurant setting.
• Proficiency with Point of Sale systems required.

Responsibilities

• Provide exceptional customer service from greeting to clearing tables.
• Maintain cleanliness and assist in smooth restaurant operations.

Skills

Customer Service

Point of Sale Systems

San Diego County Food Handlers Card

Teamwork

Education

High School Diploma or GED

Tools

Open Table

Go-Tab

Job description

Description

Sapporo brewed the first beer of Japan in 1876. It’s now the number one selling Asian beer brand in the U.S. thanks to its best-selling Sapporo Premium. Sapporo acquired Stone Brewing in 2022 to brew all of Sapporo’s beer for the U.S. market. Stone Brewing, established in 1996, pioneered the West Coast Style IPA helping to fuel the modern craft beer revolution. Now one company, Sapporo-Stone Brewing is among the 15 largest breweries in the U.S. and operates production facilities in Escondido, CA and Richmond, VA plus seven Stone Brewing taproom and bistro locations. We’ve enjoyed a rich history following our passion and are in search of people who take great pride in building our legacy for the future.

Compensation, Benefits & Perks

• Pay Range: $16.50/hr. plus tips
• Company beer perks program and discounts
• Paid Time Off - including Vacation accrual, Sick Leave, and 12 paid Holidays
• Benefit programs supporting Financial Wellness, Health & Wellness and Career Development

Summary

Stone Brewing is searching for an efficient, reliable and passionate Bistro Crew Member to join our Stone Brewing World Bistro & Gardens team. This person will be responsible for providing amazing customer service to each and every guest - from the initial greeting to service of food and beverage and clearing of tableware.

Responsibilities

• Warmly and graciously greeting all guests, providing estimated waiting times, operating Open Table and taking reservations; assisting in all Go-Tab orders.
• Pouring and serving all wine, beer and non-alcoholic drinks, monitoring guests dining experience and ensuring guests are satisfied with the food and service; responding promptly and courteously to any requests.
• Removing used tableware between courses and providing tableware for next course.
• Running side work: stocking glassware, polishing silverware, refilling ice bins, removing trash.
• Maintaining cleanliness in all areas of the front of house.
• Being available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Maintaining all company and industry safety and sanitization practices and standards.
• Willing to be an exemplary role model, beer diplomat and representative of Stone Brewing.

Requirements

• High School Diploma or GED.
• At least 1 year of related experience and/or training in a high volume restaurant.
• Proficiency with Point of Sale systems.
• Must have a current San Diego County Food Handlers card, issued by the city of San Diego. Certified Beer Server preferred.
• Reliable transportation is necessary.