Bistro Attendant — Guest Experience Pro

Courtyard Hartford Cromwell; Cromwell (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

Birthday/Employment Anniversary days

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a friendly Bistro Attendant to welcome guests, take orders, and deliver an exceptional dining experience in our hotel restaurant. You will prepare beverages, assist with food orders, and ensure a clean, organized service area.

The role emphasizes customer service, teamwork, and the ability to work flexible hours in a fast-paced hospitality environment. Health and wellness benefits are provided for eligible associates.

Qualifications

• Able to provide outstanding customer service and create a welcoming dining experience.
• Strong teamwork and communication with guests and staff.
• Efficient at handling multiple tasks in a fast-paced restaurant setting.
• Wlexibility in working hours to cover shifts and duties.
• Ability to follow instructions and maintain professionalism.
• Must be able to pass a background check.

Responsibilities

• Welcome and connect with every customer; discover needs and make recommendations.
• Answer questions about food, beverages, and hotel services.
• Take orders and enter into POS system.
• Prepare coffee barista drinks and food items.
• Perform opening/closing duties and maintain clean work area.
• Ensure guests are satisfied with beverage, food, and service; respond to requests promptly.
• Prepare final bill and process payments.

Skills

Customer service

Teamwork

Time management

Attention to detail

Flexible hours

Independent work

Job description

Waterford Hotel Group is seeking a friendly Bistro Attendant to welcome guests, take orders, and deliver an exceptional dining experience in our hotel restaurant. You will prepare beverages, assist with food orders, and ensure a clean, organized service area.

The role emphasizes customer service, teamwork, and the ability to work flexible hours in a fast-paced hospitality environment. Health and wellness benefits are provided for eligible associates.