Bistro Attendant

Courtyard Hartford Cromwell; Cromwell (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

Birthday/Employment Anniversary days

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a friendly Bistro Attendant to welcome guests, take orders, and deliver an exceptional dining experience in our hotel restaurant. You will prepare beverages, assist with food orders, and ensure a clean, organized service area.

The role emphasizes customer service, teamwork, and the ability to work flexible hours in a fast-paced hospitality environment. Health and wellness benefits are provided for eligible associates.

Qualifications

• Able to provide outstanding customer service and create a welcoming dining experience.
• Strong teamwork and communication with guests and staff.
• Efficient at handling multiple tasks in a fast-paced restaurant setting.
• Wlexibility in working hours to cover shifts and duties.
• Ability to follow instructions and maintain professionalism.
• Must be able to pass a background check.

Responsibilities

• Welcome and connect with every customer; discover needs and make recommendations.
• Answer questions about food, beverages, and hotel services.
• Take orders and enter into POS system.
• Prepare coffee barista drinks and food items.
• Perform opening/closing duties and maintain clean work area.
• Ensure guests are satisfied with beverage, food, and service; respond to requests promptly.
• Prepare final bill and process payments.

Skills

Customer service

Teamwork

Time management

Attention to detail

Flexible hours

Independent work

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Bistro Attendant Overview:

We are looking for an outgoing, food passionate individual to be the face of our hotel restaurant. You will be responsible for providing outstanding customer service while allowing our guests a special dining experience.

Responsibilities:

• Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or Hotel functions and services
• Take food and beverage orders from guests, enter orders in POS system.
• Prepare coffee barista drinks, specialty drinks and food orders utilizing Turbo Chef
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)
• Teamwork – Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure the smooth and efficient operation of the Bistro as directed by the immediate supervisor.

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone's needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and you deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, you enjoy paid days off for your Birthday and Employment Anniversary date.

EXCITING EXTRAS

On Demand Pay-Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance

401k Plan- Nobody wants to work forever, start planning for your future now.

Hotel Discounts- Its one of the biggest industry perks.

Shoes for Crew s-All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Hospitality Online