Bistro Attendant & Barista — Guest Experience

Waterford Group Llc; Cromwell (CT); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401k Plan

Paid Time Off

Paid Holidays

On Demand Pay

Pet Insurance

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a friendly Bistro Attendant to be the face of our hotel restaurant. You will deliver outstanding customer service, take orders, and help create a welcoming dining experience for guests.

The role requires a keen eye for detail, reliable teamwork, and the ability to work flexible hours. Training is provided, with opportunities for growth within the Waterford Hotel Group.

Qualifications

• Keen eye for detail and strong time management.
• Excellent customer service and friendly demeanor.
• Able to work as part of a team and independently.
• Flexible with hours and shifts.
• Must pass background check and follow instructions.

Responsibilities

• Greet guests and connect with each customer, discover needs and make genuine recommendations.
• Answer questions about food, beverages and hotel services.
• Take orders and enter them in the POS system.
• Prepare coffee barista drinks and Turbo Chef items as directed.
• Perform opening/closing duties and running side work as required.
• Keep the work and service area clean and organized.
• Ensure guests are satisfied with beverage, food and service; respond promptly to requests.
• Prepare final bill and process payment including credit card charges.
• Support team by helping colleagues as situations arise.
• Fill in as needed to ensure smooth Bistro operations under supervision.

Skills

Attention to detail

Time management

Customer service

Pleasant demeanor

Team player

Flexible hours

Independent work

Physical stamina

Background check

Follow instructions

Job description

Waterford Hotel Group is seeking a friendly Bistro Attendant to be the face of our hotel restaurant. You will deliver outstanding customer service, take orders, and help create a welcoming dining experience for guests.

The role requires a keen eye for detail, reliable teamwork, and the ability to work flexible hours. Training is provided, with opportunities for growth within the Waterford Hotel Group.