Bistro Attendant

Stonebridge Companies; Morgantown (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an innovative hospitality firm as a Restaurant Server, where you'll play a crucial role in delivering exceptional guest experiences. This position involves serving food and beverages, ensuring guest satisfaction, and maintaining high standards of service. If you thrive in a fast-paced environment and enjoy interacting with people, this role offers the perfect opportunity to showcase your skills and contribute to a memorable dining experience. Be part of a team that values quality service and accountability, and take your career to the next level in the hospitality industry.

Qualifications

• 1-2 years of related experience in a restaurant or hospitality setting.
• Ability to read, write, and comprehend English instructions and correspondence.

Responsibilities

• Serve food and beverages to guests while ensuring satisfaction.
• Take and input orders accurately in the point-of-sale system.
• Maintain a well-stocked serving station and perform side work.

Skills

Customer Service

Communication

Time Management

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Point-of-Sale System

Job description

The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
• Respond to guest requests in a timely, friendly and efficient manner.
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Ensure serving station is well-stocked at all times.
• Perform side work and any other duties as designated by supervisor.
• Maintain regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
• Perform any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.
• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.
• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.
• Asks for and offers help when needed.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

High School diploma or equivalent and/or one – two years related experience and/or training.

QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak, read and write proficient English.

WORK ENVIRONMENT:

The work environment normally entails the following:

• Minimal to moderate noise levels consistent with hotel environment.

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes:

• Stand more than 2/3 of the time.
• Walk more than 2/3 of the time.
• Sit less than 1/3 of the time.
• Reach with hands and arms more than 2/3 of the time.
• Lift up to 50 pounds.
• Push/pull up to 50 pounds.