Birthing Center Night-Shift Care Coordinator

Duke Careers; Durham (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Duke Health in Durham, NC seeks a Health Unit Coordinator/Nursing Care Assistant I for the Birthing Center nights. The role supports patient care with clerical duties, EMR access, appointment scheduling, and front-desk interactions.

Responsibilities include greeting patients, handling communications, and maintaining records with attention to regulatory requirements. High school diploma or GED and customer service experience preferred.

Qualifications

• Knowledge of HIS procedures and manual procedures when the system is down.
• Strong telephone etiquette and customer service skills.
• Solid clerical practices, medical terminology, and record-keeping.

Responsibilities

• Greet patients and visitors, answer calls, and relay requests to the appropriate staff.
• Access the EMR system, schedule appointments, and generate reports.
• Maintain patient charts and assist in coordinating patient transport and supplies.
• Assist in onboarding new staff and reviewing clerical duties to support unit efficiency.

Skills

HIS procedures

Telephone etiquette

Clerical skills

Medical terminology

Organizational skills

Computer literacy

Education

High school diploma or GED

Job description

Duke Health in Durham, NC seeks a Health Unit Coordinator/Nursing Care Assistant I for the Birthing Center nights. The role supports patient care with clerical duties, EMR access, appointment scheduling, and front-desk interactions.

Responsibilities include greeting patients, handling communications, and maintaining records with attention to regulatory requirements. High school diploma or GED and customer service experience preferred.